Coordinator, Membership Direct Marketing

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity. 

• Assist with the development of multichannel marketing campaigns (including print, email, digital, telemarketing, and on-site channels) to connect the institution with target audiences.
• Manage production calendars, develop creative, draft and review copy, and liaise with internal and external partners to create compelling campaign efforts across all channels.
• Collaborate with Design, Curatorial, and Printing Services Departments, among other internal departments and outside vendors, to ensure the timely production and approval of printed and digital materials and designs; assist with the development and design of these marketing materials, including direct mail, email, paid digital, onsite and more.
• Perform QA review during the approval process and share final assets and launch details with necessary internal partners. Following the launch, organize and save final assets to the Shared Drive.
• Work with MDM team to track KPIs and optimize channel performance; assist with the analysis of past campaign data to enhance response rates, promote/retire audience segments, and increase revenue while minimizing unnecessary expenses.
• Other duties as assigned.

• Bachelor’s degree in marketing, communications, business, or a related field
• 2-3 years of relevant work experience preferred
• Proficiency in Microsoft Office suite (Outlook, Word, Excel, Power Point) is required.
• Experience with InDesign and Photoshop is preferred
• Knowledge of project management tools such as JIRA, Confluence, Microsoft Project, Basecamp, or similar preferred.
• Experience with Tessitura or similar fundraising software is preferred
• Experience in working in production, fundraising databases and/or arts and cultural institutions is preferred

At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

Visa sponsorship is not available for this position.