Regional Customer Service Associate

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Customer SupportCustomer Service Representative

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Quick Summary

Overview

Overview IST Management is seeking a Regional Customer Service Associate to join our team at IST Management Services!

Technical Tools

Customer SupportCustomer Service Representative

Requirements

~2 min read

High school diploma or equivalent (GED)
Customer Service/ Hospitality/ Retail background preferred
Professional appearance and demeanor
Keyboarding and windows environment PC skills
Excellent communication skills both verbal and written
Ability to meet employer's attendance policy
Lifting up to 55 pounds

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

What We Offer

~1 min read

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us!

Responsibilities

~1 min read

Reception - Answering calls, forwarding voice-mails, greet guests, validate parking, etc.
Hospitality - Ensure site common areas are well-stocked and maintained, check conference rooms and reset after meetings, etc.
Mail Room - Process incoming and outgoing mail/packages
Copy Center - Fulfill scan/print requests according to the instructions provided
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Consistently adhere to business procedure guidelines
Perform other tasks as assigned

Location & Eligibility

Where is the job

Not specified

Location terms not specified

About this job

Pay per year: ≈ $45,760–$54,080 a year; 31% above the $38,168 median for Customer Service Representative jobs on Jobera (2,309 salaries).
Posted: 734 days ago
Employer: has 22 open jobs on Jobera.