IT Assistant - Systems Programming & Development

Work Location: Paco, Manila

Work Setup: Full Onsite

Schedule: Monday to Friday, Compressed (8am-6pm)

Role Overview

The Systems Programmer is responsible for developing, testing, implementing, and upgrading systems and applications to support business operations. The role ensures system functionality, data accuracy, and security while providing technical support, troubleshooting, and system enhancements. It also involves collaborating with users to identify system requirements and implementing technology solutions that improve operational efficiency.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 1 to 3 years of relevant experience in systems development, programming, implementation, and maintenance.
• Preferably with experience in the retail, distribution, or related industries.
• Experience with Oracle APEX, PostgreSQL, or similar database platforms and development technologies is an advantage.
• Knowledge of systems analysis, software development, database management, and data security protocols.
• Strong analytical, problem-solving, and troubleshooting skills, with attention to detail and data accuracy.
• Good communication skills, with the ability to gather user requirements, provide technical assistance, and conduct user training.
• Ability to work independently and collaboratively to deliver system projects and enhancements.

Key Responsibilities

• Develop, program, test, implement, maintain, and upgrade computer systems and applications independently or in collaboration with the team.
• Gather and analyze user requirements to ensure that developed or enhanced systems meet business needs and operational requirements.
• Plan, recommend, design, and evaluate systems solutions, including packaged software, development tools, and other technology-related projects.
• Conduct user acceptance testing (UAT), resolve identified issues, and provide user training to support successful system implementation and adoption.
• Ensure compliance with data security protocols and maintain the confidentiality, accuracy, and integrity of system data.
• Prepare and maintain complete technical documentation, including system specifications, program changes, testing results, and implementation procedures.
• Troubleshoot hardware and software issues, including system errors, installations, repairs, and end-user technical support.
• Identify opportunities to introduce and implement new technologies, system enhancements, and process improvements to improve operational efficiency.
• Review, validate, debug, and correct programs and data to ensure accuracy, reliability, and integrity.
• Monitor system performance and functionality, address technical issues, and recommend appropriate solutions to maintain reliable operations.
• Perform other related duties and special projects as assigned.