Product & Strategic Partnerships Lead

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Based in Melbourne, Sydney, or Brisbane with a flexible working arrangement. You'll work from home most days with ad hoc office attendance as required for meetings, collaboration, and team connection.

• Research market opportunities. Monitor APAC market developments, competitor activity, and customer needs across key geographies. Prepare market summaries and competitive intelligence reports that help the leadership team understand regional opportunities and inform product positioning.
• Identify partnership opportunities. Work with senior partners to evaluate market viability and identify where TELUS Health's solutions fit regional customer needs. Help surface gaps in the current product offering and opportunities for regional expansion.
• Support decision-making. Compile market data, regulatory updates, and competitive insights into clear, actionable summaries for regional and global leadership. As you develop expertise, your analysis will directly inform partnership strategy and product decisions.

• Be the translator. Help communicate APAC business requirements, customer feedback, and market insights to Global Product teams. Support your senior leader in translating global product strategy into region-specific opportunities and priorities.
• Coordinate cross-functional work. Work with Sales, Marketing, Operations, and Product teams to align on regional priorities. Help surface blockers, coordinate timelines, and ensure partnership initiatives move forward smoothly.

• Support partnership development. Assist in managing key partnerships—monitoring contract timelines, flagging renewal opportunities, and tracking partnership performance. Support your senior leader in identifying opportunities to strengthen existing partnerships and explore new ones.
• Prepare for negotiations. Gather data and build business cases for partnership opportunities and expansions. Support senior team members as they lead commercial discussions, learning how partnerships are structured, negotiated, and managed.
• Track partnership health. Monitor partnership performance, identify risks (contract expirations, performance issues), and bring these to your senior leader's attention. Maintain organized records of partnership agreements and performance metrics.

• Support product launches. Assist with product launches and go-to-market planning in collaboration with Marketing, Sales, and Product teams. Help develop positioning, collateral, and sales enablement materials tailored to APAC markets.
• Research and analyze. Monitor product performance and gather customer feedback to identify improvement opportunities and regional customization needs. Share insights with the product and marketing teams.

• Track performance. Monitor partnership revenue and performance metrics. Develop dashboards and regular updates that give leadership visibility into partnership status, opportunities, and risks.
• Support forecasting. Assist with quarterly and annual business planning by gathering data, analyzing trends, and preparing summaries for leadership review.

• 5+ years of professional experience in one or more of the following: partnership management, product marketing, account management, business development, or related field
• Bachelor's degree in Business, Commerce, Marketing, or a related field, OR equivalent professional experience
• Demonstrated ability to manage relationships and communicate effectively with internal and external stakeholders
• Basic commercial understanding—comfort with business concepts like contracts, revenue, and market opportunity
• Experience working with data to support decisions and prepare reports
• Interest in or exposure to APAC markets (doesn't need to be deep expertise—eagerness to learn is key
• Strong written and verbal communication skills; ability to present information clearly to diverse audiences
• Good organizational and project management skills; able to manage multiple priorities and meet deadlines
• Comfort working independently while also collaborating effectively with a team
• Analytical mindset; comfortable learning new tools and systems
• Curiosity about markets, partnerships, and how business works

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.