As a Senior Business Analyst, you will play a key role in shaping and delivering digital product solutions that improve public-sector management and financial operations. You will act as the business reference for a specialized platform supporting co-financed projects and credit operations involving public institutions and financial development partners. Working across product discovery, requirements analysis, and delivery, you will translate complex business needs into clear specifications and actionable development priorities. You will collaborate closely with engineering, UX, clients, and internal stakeholders to ensure every feature delivers measurable value. Artificial intelligence will be an important part of your workflow, helping you analyze complex documents, identify automation opportunities, and improve product capabilities. This fully remote opportunity combines product thinking, analytical problem-solving, and hands-on execution in an agile, collaborative environment focused on digital innovation and public-sector impact.
Business Discovery and Requirements Analysis: Analyze terms of reference, public tenders, contracts, and other complex documents to identify requirements, risks, and solution alignment, leveraging AI tools to read, compare, and summarize information.
Customer Discovery and Business Rules: Conduct discovery sessions with clients and subject-matter experts to understand business needs, map operational requirements, clarify business rules, and validate assumptions before translating them into functional specifications.
Product Strategy and AI Innovation: Identify opportunities to incorporate artificial intelligence into product features and internal processes, proposing intelligent functionalities, automation initiatives, and improvements that enhance user experience and operational efficiency.
Data Analysis and Validation: Use SQL to query, analyze, and validate data, supporting business diagnostics, product decisions, and the verification of expected outcomes.
Product Requirements Documentation: Create and maintain Product Requirements Documents (PRDs) in collaboration with the team, clearly defining problems, objectives, business rules, acceptance criteria, and success metrics.
Backlog Management and Prioritization: Maintain, refine, and prioritize the product backlog, ensuring user stories are clear, actionable, and ready for development.
Agile Collaboration and Delivery: Participate in agile ceremonies, including daily meetings, weekly syncs, backlog refinement, sprint planning, and product reviews, acting as the main business reference for engineering and UX teams.
Project Alignment and Technical Validation: Present project context, objectives, and requirements at the beginning of each initiative. Collaborate with technical teams and clients to validate deliverables against specifications and keep delivery documentation up to date.
Product Launch and Communication: Present new product features through demonstrations, release notes, and communications tailored to customers and internal teams, including sales, customer success, and support.
Customer Relationship Management: Serve as the primary point of contact for business-related customer matters, helping resolve complex questions involving system usage, project management, and accountability reporting.
Implementation and Training: Conduct software implementations, user training, and assisted operations, both remotely and on-site when required, ensuring successful adoption and effective use of product capabilities.
Continuous Improvement: Stay informed about emerging technologies and AI applications, identifying opportunities to improve processes, product functionality, customer experiences, and business outcomes.