Senior Content Specialist

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

The position is a non-supervisory position in our Digital Marketing team. This position is responsible for creating and/or customizing content for marketing assets like emails, advertisements, social media posts, infographics, flyers, brochures, presentations, etc. This position will work closely with other members of the digital marketing team, business units, internal graphic designers and communication team, regional colleagues, freelance graphic designers and agencies.

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

None, this is an individual contributor role.

• Bachelor’s degree in Marketing, Communications, Life Sciences, or a related field
• 2–5 years of experience in digital content creation or ecommerce content
• Experience in pharmaceutical, healthcare, or scientific content domains
• Strong understanding of SEO/GEO/AEO fundamentals and content optimization for digital discovery
• Experience writing for multiple formats including campaign content, emails, landing pages, and ecommerce/product content
• Ability to interpret briefs and translate them into structured, high-quality content with minimal iterations
• Familiarity with content reuse, modular content approaches, and content management systems
• Strong analytical mindset with the ability to assess content performance and optimize accordingly
• Excellent written and verbal communication skills
• Ability to manage multiple deliverables and work collaboratively across teams with minimal supervision

Desired preferences include highlighting any additional preferred levels of expertise for the role—reminder: items listed here are not requirements and do not disqualify a candidate from consideration.

• Exposure to ecommerce content optimization and product-led storytelling
• Experience working with AI-assisted content tools (e.g., content generation, translation, or optimization tools)
• Familiarity with analytics tools (e.g., Google Analytics, SEO tools like SEMrush, etc.)
• Experience working within agency or cross-functional marketing environments