Senior IT Project Manager - Clinical Systems & Workflow (Local / Hybrid)

United States·Nashvillesenior

Project & Program ManagementIt Project Manager

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Quick Summary

Overview

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system.

Technical Tools

Project & Program ManagementIt Project Manager

HealthIT Systems Intelligence Solutions

The Senior IT Project Manager will lead complex healthcare technology initiatives across the Systems Intelligence Solutions and Health Data Repository (HDR) teams (VUMCs Custom Developed Tool that houses our full electronic health record). This role is responsible for managing project timelines, resources, deliverables, risks, and cross-functional coordination across multiple large projects and enhancements.

This position requires more than traditional project management. The ideal candidate will have experience working with clinical systems, Epic, and healthcare operational workflows and will actively engage in understanding how work is performed today. The Project Manager will partner with clinical, operational, technical, and analytical teams to evaluate workflows, identify gaps and dependencies, clarify requirements, and ensure solutions align with operational needs.

The successful candidate will be comfortable asking detailed questions, mapping current and future-state workflows, developing meaningful testing scenarios, and helping teams move from loosely defined problems to clear, actionable solutions

Responsibilities

~1 min read

→Lead all phases of complex clinical and healthcare technology initiatives, ensuring alignment with organizational priorities.
→Develop and manage project plans, timelines, dependencies, risks, issues, decisions, and deliverables.
→Build a strong understanding of clinical and operational workflows to identify root problems and inform project decisions.
→Map current and future-state workflows, identify gaps and dependencies, and translate findings into actionable requirements.
→Facilitate working sessions with clinical, operational, technical, and analytical stakeholders to define scope, refine requirements, and validate use cases.
→Develop test scenarios, acceptance criteria, and validation workflows and coordinate end-to-end testing, UAT, and issue resolution.
→Partner across clinical, operational, application, data, and analytical teams to ensure the appropriate stakeholders are engaged throughout the project lifecycle.
→Provide clear, concise project documentation, status reporting, decision tracking, and stakeholder communication.
→Identify opportunities to improve workflows, project execution, and cross-team collaboration.
→Proactively identify areas requiring additional investigation and drive issues through resolution.

Requirements

~2 min read

Bachelor’s degree.
Experience working with Epic and Epic-supported clinical workflows.
Experience supporting healthcare clinical and/or operational workflows.
Demonstrated ability to understand complex workflows, ask effective questions, identify gaps, and translate findings into clear requirements.
Experience managing complex healthcare technology or clinical systems projects involving multiple teams and stakeholder groups.
Experience developing or coordinating project plans, test plans, UAT, workflow validation, and implementation activities.
Strong communication and facilitation skills with clinical, operational, technical, and leadership audiences.
Ability to develop workflow diagrams, process maps, requirements, and structured documentation.
Strong organizational and documentation skills, attention to detail, and ability to manage multiple concurrent priorities.

PREFERRED QUALIFICATIONS

Experience leading projects involving Epic clinical applications, integrations, clinical workflows, or Epic-related data.
Experience working directly with clinicians, clinical operations, application teams, analysts, or healthcare informatics teams.
Experience with healthcare data, analytics, clinical decision support, application development, or data platforms.
Experience working within a large academic medical center or complex healthcare delivery organization.

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Bachelor's (Required)

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center’s mission of:

· Delivering distinctively personalized care

· Improving the health care of individuals and communities regionally, nationally and internationally

· Providing transformative learning programs

· Supporting compelling discoveries

Our tools, which form the digital arteries of VUMC, are either developed in-house by our innovative product teams or selected from the most cutting-edge solutions available in today’s ever-changing marketplace. Our 500 colleagues provide ongoing support over each product’s entire lifespan, ensuring that the tools are meeting the evolving needs of the Medical Center’s 24,000 colleagues.

Our solutions are driven by the incredible work and research of our colleagues throughout Vanderbilt and supported through a close partnership with VUMC Information Technology (VUMC IT). The strong collaboration among our teams means that VUMC can respond to clinical and operational issues with agility and innovation. Together, we ensure VUMC remains a leader in its pioneering use of healthcare information technology.

Underscoring our entire department are our core values of accountability, transparency and execution, delivered with a strong Partner Promise.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams.

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.