Claims - Recovery Specialist II - III

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Our HQ Claims Resource Operations department is currently seeking a Claims - Recovery Specialist II-III. Recovery Specialist III role includes overseeing subrogation efforts on small, medium, and large non-litigation auto losses as well as providing administrative support to the Claims Recovery area and its processes. Including but not limited to processing incoming receipts, evaluate referrals to collection firms and arbitration assignments.

This position is based at our Headquarters in Fairfield, Ohio. Hybrid work options are available in select departments at our Headquarters located in Fairfield, Ohio. Eligibility may vary based on your role, responsibilities, and departmental policies.

The pay range for this position is $35,000 - $60,000 annually. Pay is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:

• oversee subrogation efforts on small, medium and large non-litigated losses
• oversee applicant arbitration filings and collect awards
• oversee deductible collections
• process incoming recovery receipts
• perform specific file review method
• work with field associates on effective loss investigation methods
• manage assignment and processing of incoming receipts not processed automatically
• evaluating collection firm referrals assignments and file copy accesses
• miscellaneous administrative support as arises or needed
• assist with auto salvage as needed
  
   

Be equipped with:

• good verbal and written communication skills
• ability to concentrate and pay attention to detail
• strong decision-making skills
• ability to effectively work independently
• average to above average knowledge of Word, Excel, Outlook, Teams and Adobe
• accounting basics knowledge desired
• ability to learn claims basics and workflows
• knowledge of the Claims Management System is valued

Qualified candidates are willing to take on new responsibilities.

Bring education and experience from:

• high school diploma or equivalent
• willingness to complete the Claims education courses or sessions as needed.

Enhance your talents  

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.  

Enjoy benefits and amenities  

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.  

Embrace a diverse team  

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.