QA Manager

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

At PlayStation Studios Quality Assurance (QA), we believe that our people are what make us exceptional. We foster a playfully positive culture and are always seeking new and diverse faces to help us grow. Join us and be a part of a world-class team that crafts outstanding entertainment experiences.  

Quality Assurance is not only a great way to enter the gaming industry, but it also offers the potential for growth within the department or even into other positions and roles. As part of PlayStation Studios QA, you will have the chance to support the full library of PlayStation Studios, including Naughty Dog, Insomniac Games, Polyphony Digital, Guerilla Games, and many more. Collaborate with world-class developers and contribute to the next great PlayStation Studios release. 

 Role Overview

As a QA Manager, you will play a key role in overseeing the delivery of high-quality QA services across multiple PlayStation Studios titles. You will build strong relationships with development studios and internal stakeholders, ensuring QA services meet project requirements, agreed service levels and business expectations. 

You will be responsible for resource planning, budget oversight and operational efficiency while supporting the performance, development and growth of QA teams. Working closely with QA leadership, Service Owners and Production teams, you will anticipate studio needs, manage delivery risks and drive continuous improvements across QA operations. 

This role offers the opportunity to collaborate with world-class development teams and contribute to the successful delivery of PlayStation Studios titles. 

• →3+ years of experience in a management role, demonstrating proven leadership capabilities, team management and people development. 

• →Strong understanding of QA testing methodologies, frameworks, processes and Software Development Lifecycle (SDLC) practices. 

• →Experience managing QA service delivery, including testing operations, project requirements and stakeholder expectations. 

• →Proven experience in resource planning, budget oversight and operational performance management. 

• →Demonstrated ability to lead, coach and develop teams, including performance management and staff development. 

• →Strong stakeholder relationship management skills, with the ability to collaborate effectively with development teams, leadership and cross-functional partners. 

• →Experience identifying operational challenges, managing delivery risks and driving process improvements. 

• →Excellent communication, organisational and problem-solving skills, with the ability to manage competing priorities across multiple projects. 

• →Experience working within the interactive media, gaming or video game development industry. 

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.