Senior Dynatrace Observability Engineer / Subject Matter Expert (SME)

Take a leading role in strengthening enterprise observability and application performance across complex, distributed technology environments. In this position, you will design, deploy, and optimize advanced monitoring solutions that provide deep visibility into applications, infrastructure, databases, APIs, and cloud services. Using Dynatrace's intelligent analytics and automation capabilities, you will identify performance bottlenecks, investigate incidents, and help teams resolve issues before they significantly affect business operations. You will establish effective monitoring strategies, improve service reliability, and align observability practices with measurable performance objectives. Working closely with application development, infrastructure, operations, and security teams, you will help build a proactive, data-driven approach to service management. This remote contract opportunity offers experienced observability professionals the chance to influence enterprise monitoring architecture while delivering measurable improvements in performance, availability, and user experience.

• At least five years of professional experience in enterprise monitoring, application performance management, or observability engineering.

• A minimum of three years of hands-on experience deploying, configuring, administering, and optimizing Dynatrace in enterprise environments.

• Strong expertise in Dynatrace architecture and administration, including OneAgent, ActiveGate, Smartscape, and Davis AI.

• Proven experience implementing end-to-end monitoring, distributed tracing, automated service dependency mapping, and cross-layer performance troubleshooting.

• Solid understanding of application architectures, APIs, databases, distributed systems, Windows and Linux infrastructure, and enterprise technology environments.

• Practical experience creating Dynatrace dashboards, configuring alerts and anomaly detection, analyzing performance metrics, and using Dynatrace Query Language (DQL).

• Familiarity with Real User Monitoring, Synthetic Monitoring, business transaction monitoring, and service-level observability practices.

• Demonstrated ability to establish performance baselines, configure monitoring policies, correlate telemetry, and improve incident detection and resolution.

• Experience evaluating monitoring coverage and translating technical findings into actionable recommendations for reliability, scalability, and performance improvement.

• Familiarity with Dynatrace Grail, OpenTelemetry, cloud environments such as AWS or Microsoft Azure, and IT service management integrations such as ServiceNow, Jira, or PagerDuty is preferred.

• Experience with automation and scripting using Python, PowerShell, or REST APIs is an advantage.

• Understanding of DevOps, Site Reliability Engineering (SRE), incident management, and change impact analysis is desirable.

• A bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline is preferred; equivalent practical experience may be considered.

• Dynatrace Professional certification or equivalent demonstrated technical expertise is preferred.

• Strong analytical, troubleshooting, and problem-solving abilities, with the capacity to lead complex technical investigations independently.

• Excellent written and verbal English communication skills, including the ability to explain technical issues clearly, produce comprehensive documentation, and collaborate professionally with diverse technical teams.

• Ability to work effectively in a remote environment while coordinating with cross-functional stakeholders and attending onsite activities when required.