Part Time Membership / Front Desk

Pa-Fox Chapel-mid

Front Desk AgentHospitality & Tourism

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Quick Summary

Overview

Benefits: Free uniforms Opportunity for advancement Training & development Employee discounts Free food & snacks At Goldfish Swim School,

Technical Tools

Front Desk AgentHospitality & Tourism

Benefits:

Free uniforms
Opportunity for advancement
Training & development
Employee discounts
Free food & snacks

At Goldfish Swim School, we care about providing top-notch swim lessons to combat the ever-growing drowning statistics. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members. We’re looking for part time front desk sales associates who can contribute to swim lesson success by providing guidance on new and existing swim lesson memberships both on the phone and in person during swim lessons.

Front Desk Sales Associates introduce families to our program and guide them through their first days at Goldfish and support swimmers as they progress from mini and junior swimmers to gliders and pros.

Perks and benefits:

Recognition programs that celebrate wins, member retention and WOW moments
Great pay ($17.00 per hour)
Paid, on-the-job training
Set weekly schedule - always know when you’re working
Free swim lessons for children & siblings
Weekday lessons end at 8:00pm (no late nights), no Saturday/Sunday nights

This role is for you if you:

Love talking to people and making them feel confident in their decisions
Get energy from helping families say “yes” to something meaningful
Can balance being warm and friendly with confidently asking for the sale
Enjoy working towards goals and celebrating wins, both big and small
Are able to build rapport with parents and family members and utilize all available resources to meet their needs
Use observation, conversation and relationship-development skills to identify parent concerns and offer solutions

What success looks like:

Parents trust you as their go-to resource throughout their swim journey
Families feel welcomed, informed and excited to enroll
New inquiries are contacted promptly and converted into memberships
You consistently contribute to strong membership retention and growth
Sales, customer service or hospitality experience preferred (we’ll train the right personality!)

Our Core Values:

We go above and beyond with every detail to create a GOLDEN experience
We believe in nurturing a culture that provides WOW customer service
We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal out of life’s accomplishments by remembering to Celebrate!

At Goldfish Swim School - Fox Chapel, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!

Visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s to see what real employes are saying about Goldfish Swim School

Some of our most successful team members have worked in places like:

Gym, Fitness and Recreation Center
Spa, Hotel and Concierge roles
Customer Success Manager, Customer Relations, sales and services team member or inside sales representative
Inside Sales Representative, Sales Representative

Location & Eligibility

Where is the job

Pa-Fox Chapel-

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: ≈ $35,360 a year; 4% below the $36,816 median for Front Desk Agent jobs on Jobera (533 salaries).
Posted: Today
Employer: has 64 open jobs on Jobera.