IT Security Architect / Engineer (Remote)

• Cybersecurity Service Delivery
  • Execute and help other members of the team to execute projects that fall within the Cybersecurity team’s set of standardized service offerings, which currently include the following:
    • Full security audits including penetration testing, systems inventory, and assessment of organizational security policies and procedures
    • Infrastructure Strategy planning, involving assessment of existing network and systems architectures and developing blueprints for migrating to more streamlined setups
    • Implement security tools to protect against opportunistic attacks and advanced persistent threats, including data loss prevention and security information and event management systems.
    • Securing Microsoft 365 platform
    • Securing Google Workspace platform
    • Large-scale migrations of collaboration tools and databases to cloud SaaS, PaaS, and IaaS platforms
  • Conduct infrastructure assessments for clients undertaking full Strategic Technology Plans
  • Work with the Cybersecurity Team to assess and monitor core IT systems, identify security weaknesses, and strengthen protections against compromise. Align systems administration and security practices with evolving best practices.
  • Respond to security incidents through forensic investigation and rapid vulnerability mitigation. Develop incident-specific strategic remediation plans to address the weaknesses that contributed to the breach.
  • Assist with scoping new and custom projects requested by the Sales or Account Management teams, and speak with clients about potential projects

• Security Advisor
• Meet with clients on a regular basis to provide advisory services on cybersecurity strategies, including but not limited to:
  • • Threat Management & Incident Response
    • Security Strategy Development
    • Technology & Solution Recommendations
    • Training & Awareness
    • Regulatory & Compliance Guidance
    • Draft and review policies, procedures, controls relating to Cybersecurity
  • Assist clients through technical control initiatives, including but not limited to:
    • Multi-factor authentication (MFA) and conditional access (such as geofencing)
    • Email threat gateway configuration
    • File sharing and collaboration settings
    • Data loss prevention (DLP)
• Customer Service
  • Serve as initial escalation point for customer service issues related to cybersecurity service delivery
  • Maintain strong customer service skills when dealing with clients, vendors, and other Tech Impact partners
• Team Support
  • Offer informal technical and procedural guidance when junior staff reach out.
  • Accept and investigate escalated findings from attack surface management (ASM) activities and coordinate next steps with the appropriate team.
  • Support leadership in developing department strategy, including new services, tools, and skills training

• Internal Security Risk Management
  • Review and provide input into the company’s overall cybersecurity program
  • Lead remediation process for all cybersecurity related gaps identified during Internal audit reviews as well as reviews performed by third party entities and auditors, and per direction of the Managing Director of Support and Advisory Services
  • Work with the Infrastructure team to identify and implement cybersecurity improvements across Tech Impact’s on-premises and cloud infrastructure, strengthening the organization’s security posture and protecting its network.

• Experience with the nonprofit sector or other mechanisms for social change (including but not limited to volunteering, advocacy, and political campaign work)
• Strong understanding of Cybersecurity concepts
• Strong understanding of IaaS and SaaS platforms
• Experience working in Azure / Microsoft 365
• Experience working in Google Workspace
• Strong knowledge of Windows, Mac OS X, and Linux, including advanced troubleshooting skills
• Strong understanding of fundamental networking components, including DNS, DHCP, routing, IP addressing and subnetting, NAT, firewalls, etc.
• Excellent communication, writing, analytical and creative problem-solving skills
• Advanced knowledge in any of the following topics will be helpful but not required:

• Web / Email / database / file server administration
• Management of cloud-based productivity and security tools 

• Exceptional organizational and time management skills.
• Experience in delivering projects related to security technology implementation, security architecture design, and overall security technology positioning.
• Excellent verbal and written communications skills.
• Ability to exhibit a high degree of initiative.
• Strong customer service skills.
• Work well independently and within a team environment.
• Ability to multi-task and manage multiple priorities.
• Ability to deal with changing priorities to complete tasks in a short period of time.
• Frequent exposure to new and challenging problems.
• Excellent troubleshooting techniques.
• Ability to translate technical information to non-technical users.
• Strong attention to detail.
• Flexible, able to multi-task, and enjoy working in a diverse, results-oriented workplace.
• Passion about the job and a little sense of humor.

• Supportive and compassionate environment that provides a work-life balance.
• Be part of a collaborative team that is passionate about the organization’s mission and using technology to make the world a better place.
• Everyone has a voice, and you have the opportunity to learn and grow to make a difference.
• The organization shows how they care for its people by paying for most of your medical benefits and providing you a credit card to pay deductibles and copays.
• Paid Time Off - 15 days accrued the first year and 10 Paid Holidays.

• As an Equal Opportunity Employer, Tech Impact embraces diversity and does not discriminate in employment on the basis of age, race, color, creed, sex, gender, identity, religion, marital status, veteran’s status, national origin, disability, or sexual orientation.
• ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
• Requires the ability to speak, hear, see and use a computer and other office related equipment.
• Also requires the ability to sit for extended periods of time, stand, stoop, crawl and lift up to 50 lbs.
• May require local and regional travel.

Department: Security
This is a full time position