Temporary Quality Specialist

About This Position

Under general supervision assists with supporting quality assurance, continual improvement, and risk mitigation activities for business units within the organization.

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• →Assists with projects related to the development or improvement of organizational programs, processes, and systems.
• →Uses quality assurance methodologies to assist with current state analysis assessments.
• →Assists with continuous improvement projects for business units within the organization.
• →Assists with risk mitigation evaluations to improve organizational performance.
• →Assists with assessments of organizational systems and processes.
• →Assists with organizational change efforts.
• →Assists with the development and implementation of continual improvement training activities.
• →Supports the organizations quality center of excellence.

• →None.

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of continual improvement methodologies.
• Skill in communication in a variety of formats including print and oral.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain working relationships.
• Ability to look at situations systematically.
• Ability to understand and interpret complex information.
• Ability to understand recommendations.

• Graduation with a bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) years of experience related to the job.
• Lean Six Sigma Certification may substitute for required experience.

• Experience in a Public Safety or investigative environment.
• Proficiency with law enforcement databases (TCOLE, TCLEDDS, Versadex, AXON, TechShare, Odyssey).
• Experience with records management and public information requests. 
• Strong administrative background supporting an office environment. 
• Notary Public certification & ability to obtain CJIS Clearance.
• Experience in data quality, data mining, and analytics .
• Experience with process improvement methodologies. 

• Office operations - Serve as primary administrative support; manage calls, emails, scheduling, coordination, document preparation, vendor support, travel, notary services, supply orders and workflow support. 
• Arson Leadership Support - Provide administrative assistance to the Arson Battalion Chief, Captain and direct supervisor; maintain TCOLE and TCLEDDS records.

Assessment(s) may be administered as part of this recruitment.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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• None.

Monday – Friday.
7:00 a.m. – 4:00 p.m.
Hours may vary due to operational needs.

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.