Assistant Vice President, Digital Transformation (GETB)

Lead and drive digital transformation by ensuring strong alignment between business priorities, regional initiatives and technology delivery. Focuses on translating strategic objectives into executable programs/projects, Business objectives towards improving customer experience, business growth and enhancing operational efficiencies along with driving innovations.

Key Responsibilities

• Business – Technology Alignment

  • Act as primary bridge between business units, regional teams and Outsource IT (GELM).

     

  • Translate business strategy and operational needs into clear digital initiatives and requirement.

  • Ensure all digital initiatives are aligned with takaful business goals, customer needs and regulatory expectations.

• Transformation Strategy & Execution

  • Work with stakeholders on project/initiative prioritization.

  • Support stakeholders on cost benefit analysis.

  • Track and ensure successful delivery with measurable outcomes.

  • Manage Timelines, Resources plans, Communications plans.

  • Prepare, Review and Manage detail costing and tracking across projects.

  • Ensure Risk & Mitigation plans for project.

  • Monitor & Control risks across all ongoing projects / Initiatives.

  • Ensure all activities and deliverables adhere to legal and compliance all times.

• Stakeholder Management

  • Manage senior stakeholders across organization, regional and GELM.

  • Facilitate frequent alignment meetings, steering committees and governance meetings.

  • Resolve conflicts and ensure consensus across diverse stakeholder groups.

  • Lead change management to ensure smooth implementation of digital solutions.

  • Work with business to drive user engagement, training and implementation.

• Regional Coordination

  • Align local business requirements with regionally driven programs and platforms.

  • Ensure effective localization (takafulization) for regional initiatives / solutions.

  • Ensure feedback to regional teams on business impact, improvements, adoptions.

• Innovation and Continuous Improvement

  • Drive culture of innovation within organization.

  • Motivate team and other project members.

  • Promote process optimization, automation and business and customer centric solutions.

  • Stay updated on emerging technologies and trends in industry.

• 12-15 years of project management experience in industry (takaful / Insurance).

• Strong understanding of Business, Operations and regulatory requirements (takaful/insurance).

• Strong business acumen and strategic thinking.

• Strong leadership and interpersonal skills.

• Strong analytical and problem, conflict resolution skills.

• Strong project management governance skills.

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.