Rate and Audit Administrator I

JOB FUNCTION/ PURPOSE   Audits billing information and supports the accuracy and efficiency of billing process. Prepares Fiscal Year End External Auditor reports. Assists External Auditors with Special Requests. Performs reconciliations of Tapping Reports. Helps develop and implement protocols for increased team efficiency. May require contact with external contacts such as and not limited to external auditors, contractors, or builders.   PRIMARY RESPONSIBILITIES Assists with fiscal year end audits. Assist with external audit requests such as billing reports, tap ledgers, payment listings. Review rate orders and assist team members when needed. Review and update welcome packets and builder/commercial tap application packets when any updates occur such as rates, location change, and payment option update. Calculate commercial deposits. Commercial tap service transfers. Monthly tap summary reports. Audit rate order updates to ensure accuracy. Internal district/grease trap audits. Assists team with annual commercial deposit review. Assist with utility services requests as needed. Special projects assigned. Perform other duties as assigned.   QUALIFICATIONS:   EDUCATION, EXPERIENCE, AND SKILLS Education/Experience:  High School diploma required. Minimum 1-2 years of experience in analytical, reliability, time management, communication, and adaptive/Microsoft Office(word/excel). Licenses/Certifications:  Technical:   Intermediate proficiency with Microsoft Office applications.  Communication:  Communicates clearly & professionally. Contributes to a positive internal & external customer experience.  Maintains composure in challenging situations. Collaborates with others.  Asks for constructive feedback. Promotes a culture of diversity, respect & accountability.  Challenges others through thought provoking and probing discussion. Problem Solving & Quality:  Pays attention to detail.  Identifies & solves complex issues.  Thinks “big picture” when assessing problems/opportunities. Develops innovative & creative solutions. Managing For Results:  Follows all company policies & SOPs.  Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback.   Leadership & Initiative:  Motivates & empowers others.  Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others.  Champions change.   PHYSICAL DEMANDS The work environment is characteristic of an office environment: sitting, standing, walking, bending, and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.   TRAVEL None