Technical Trainer

Position Summary

The Instructional Designer transforms organizational concepts, business processes, and operational workflows into engaging, learner-centered training experiences. This role is responsible for designing, developing, and maintaining e-learning modules, instructor-led training materials, and blended learning programs. All learning solutions must align with adult learning principles, enterprise standards, and the company's culture and branding.

Duties and Responsibilities

Curriculum Design and Development

• Design and develop instructional materials, including interactive e-learning modules, job aids, lesson plans, and facilitator guides for instructor-led, virtual, and self-paced training.
• Create clear, structured learning experiences that support employee development and operational effectiveness.

Instructional Strategy and Multimedia Integration

• Apply established instructional design methodologies, including ADDIE and SAM, to develop effective learning solutions.
• Use modern authoring tools and multimedia elements to create engaging, interactive content that improves learner participation and knowledge retention.

Subject Matter Expert (SME) Collaboration

• Partner with internal subject matter experts, project leads, and stakeholders to translate technical information, operational procedures, and leadership standards into clear, accessible training materials.
• Define learning objectives and ensure course content aligns with business needs and performance expectations.

Learning Technology and Content Development

• Develop, publish, and maintain interactive learning modules using industry-standard tools, including Articulate 360, Microsoft Office, and Adobe Creative Cloud.
• Ensure training materials are compatible with learning management systems (LMS) and cloud-based platforms.

Needs Analysis and Assessment

• Conduct training needs assessments to identify learning gaps and development opportunities.
• Create knowledge checks, quizzes, and practical assessments to evaluate learner comprehension, training effectiveness, and knowledge application.

Branding and Content Standards

• Ensure all training materials, visual assets, and instructional documentation follow FDOT and Florida’s Turnpike Enterprise branding and style guidelines.
• Maintain a consistent, professional look and feel across all learning materials.

Cloud and Asset Management

• Organize, maintain, and version-control course files, source materials, media assets, and published training packages within secure cloud storage environments.
• Maintain accurate documentation and ensure learning assets are accessible and organized for future updates.

Quality Assurance and Prototyping

• Develop course storyboards, prototypes, and pilot materials to validate instructional approaches before full deployment.
• Gather stakeholder and learner feedback, test course functionality, and make revisions to improve usability and effectiveness.

Project Management and Stakeholder Communication

• Manage instructional design projects from initial planning through development, testing, and deployment.
• Track project milestones, manage competing priorities, meet established deadlines, and provide regular status updates to leadership and stakeholders.

Continuous Improvement

• Research and incorporate emerging trends in instructional design, learning technology, and adult learning principles.
• Identify opportunities to improve training content, delivery methods, and the overall learning experience.

Knowledge, Skills, and Abilities

• Strong knowledge of instructional design theories, adult learning principles, and curriculum development methodologies.
• Demonstrated experience with e-learning authoring tools, including Articulate 360, Microsoft Office, and Adobe Creative Cloud.
• Understanding of user experience (UX) principles as they apply to digital learning interfaces and virtual training platforms.
• Ability to collaborate with subject matter experts and translate complex technical or operational information into clear, engaging learning content.
• Proficiency in Microsoft Office applications for documentation, presentations, and instructional material development.
• Strong organizational and project management skills, with the ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Excellent written and verbal communication skills, including instructional writing and the ability to tailor content to diverse audiences.
• Ability to work independently while contributing effectively to a collaborative learning and development team.
• Strong attention to detail, problem-solving skills, and a commitment to producing high-quality training materials.

Position Requirements

Education

Bachelor’s degree in Instructional Technology, Computer Science, Information Systems, Education, or a related field, or equivalent relevant work experience.

Experience

A minimum of three years of experience in training, including instructional content development and training delivery.