Customer Experience Associate RPT-Main PX Softlines-schedule varies

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Ideal candidate can work a rotating/varied schedule in the hours/days in the sample schedule below to include, days, nights, weekends, and holidays.

Sunday	1000-1830
Monday	0800-1930
Tuesday	0800-1930
Wednesday	0800-1930
Thursday	0800-1930
Friday	0800-1930
Saturday	0800-1930

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications/Requirements:

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Retail experience preferred