Sr. Patient Access Specialist

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.  

The Senior Patient Access Specialist is accountable for oversight of the patient experience in coordination with ancillary services. The Senior Specialist is responsible for monitoring workflow, training employees, identifying operational problems and assisting managers in all areas of the department. Identifies any service areas/functions within Patient Financial Services, Patient Access and Registration in need of improvement. Demonstrates knowledge and proficiency for ALL Patient Access functions including Registration, Scheduling, Precertification, and Quality Review. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.  

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.