Director, Franchise Consulting

Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect. Being a family-owned company, we are proud to offer a kind, friendly, and supportive atmosphere where we share a common goal. Our goal is to provide an exceptional customer experience and quality furniture for a great price. We are excited and grateful for you to consider a rewarding and lucrative career with Slumberland Furniture!

Primary Objective & Scope of Position

The Director of Franchise Consulting at Slumberland plays a pivotal role in fostering the success of the franchise stores within the organization. With a clear focus on assisting, educating, and offering impartial analysis, this key role encompasses a comprehensive range of responsibilities spanning store operations and sales, starting from pre-opening strategies to post-opening optimization. As the driving force behind this mission, the Director will collaborate closely with franchise stores, providing valuable insights and guidance to enhance their overall performance and profitability. A core aspect of this position involves strategic consultation to pinpoint and attain targets for business enhancement, all while upholding the values, mission statement, and lean principles that define Slumberland's identity.

Essential Functions and Accountabilities

Execution of Franchise Consultant Functions

• Offer business acumen and expertise to all Franchise Owners, helping them create plans to maximize effective profitability.
• Assist in organizational initiatives that help to move the company forward, acting as a voice to the franchise portion of the business.
• Organize meetings around topics important to the Franchise network to help drive improvements across the organization.
• Serve as a strategist, liaison, and trainer providing guidance for new Franchise store openings and orientation.
• Assist new Franchise stores with implementation of the Slumberland Operating System until competency goals are met.
• Coordinate and conduct training formats between new and existing franchise stores to develop and maintain the Slumberland business model and operating procedures.
• Assist and explain the alignment of marketing and operational expenses with store projections in order to partner with Franchise owners on future adjustments when needed.
• Consult with new Franchise owners to determine staffing models and hiring procedures.
• Provide on-going education and development of business improvement plans to Franchise stores via webinars, phone consult, on-site visits and via the Business Improvement Conference
• Communicate shared expectations of franchisor and franchisee business operations.
• Participate in corporate meetings and collaborate with teams on improvement work and company initiatives.
• Create and maintain a network of cooperative relationships with Franchise Owners and Managers.
• Represent the Slumberland Mission to ensure alignment between all Slumberland teams and stores.

• Bachelors Degree and/or four to six years retail/franchising business development experience.
• Intermediate or higher level of data collection software and reporting tools.
• Intermediate or higher level of financial balance sheets, profit and loss statements and business analytics reporting.
• Intermediate knowledge of marketing and business development planning.
• Demonstrated leadership experience and direct supervision of others.