IT Support Engineer

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

As an IT Support Engineer, you are the face of IT for our San Francisco office and a core member of the wider IT team. You will resolve end-user issues across macOS and Windows, keep our collaboration stack (Google Workspace, Slack, Zoom) working, and run the office AV and device lifecycle. You work independently on most tickets, escalate well when needed, and leave behind documentation and automation so the same issue does not come back.

You will be onsite in our SF office at-minimum three days a week and will also be available to provide remote support to the rest of the workforce globally.

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