Inventory Control Supervisor

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Inventory Control Supervisor to join our growing Fulfillment Center network. This individual will report into our Inbound Manager and oversee the daily operations, development, and performance of our Inventory Control Team. This role will play an important part in maintaining inventory accuracy, organization, and efficiency through daily audits, bin maintenance, and space optimization. Working closely with our Inbound Manager and other fulfillment partners, this individual will coach and develop team members, monitor performance, and identify opportunities for process improvements to support inventory integrity, productivity, and operational excellence across the fulfillment center. If you’re passionate about inventory management, enjoy leading and developing teams, and are excited to drive improvements that enhance accuracy and efficiency within a fast-paced fulfillment environment, we’d love to hear from you!

• →Maintain inventory at a high level of accuracy, space efficiency, and organization
• →Identify any patterns found while investigating inventory issues and present the information to the Receiving Team Supervisor to address with their team
• →Ensure bin audits and cycle counts are being addressed on a daily basis
• →Track performance of each team member and provide consistent feedback regularly along with check-ins
• →Ensure individual and departmental KPI success
• →Conduct monthly check-ins with each member of the Inventory Control team in order to establish rapport and provide feedback
• →Immediately address all personnel and performance related incidents that arise
• →Ensure the Inventory Control Associate’s timecards are accurate and up to date
• →Attend and participate in the HR Leadership meetings twice a month
• →Execute all process improvements developed and in partnership with the Inbound Manager to support growth
• →Execute all projects assigned
• →Monitor physical and system inventory to identify discrepancies, investigate causes, and coordinate corrective actions within established procedures
• →Supervise inventory personnel by assigning daily work, monitoring performance, and providing instruction and feedback on established procedures
• →Lead by example and maintain professional standards in the workplace

• High school diploma or GED equivalent
• 1-2 years of leadership experience in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Fundamental understanding of inventory, supply chain and logistics concepts
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Prior experience creating and automating reports and using data to solve real world issues
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel) and AI
• Strong problem solving and time management skills; strong attention to detail
• Strong verbal and written communication skills
• Ability to work independently, multitask and follow process and standard procedures
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day