Warehouse Operations Manager
Quick Summary
• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy,
• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy,
As Spreetail continues its national expansion, we are looking for a Fulfillment Center Operations Manager to lead our fulfillment operation in Nanticoke, PA. This role is built for an operational leader dedicated to building leaders and cultivating high-performance teams.
You will own end-to-end site performance across safety, inbound processing, inventory control, and outbound distribution. Partnering closely with executive supply chain leadership, you will challenge industry benchmarks for order cycle time, on-time delivery, and fulfillment accuracy while driving a people-first operational culture.
Operational Excellence & Metric Ownership: Drive day-to-day fulfillment execution to exceed targets across core operational pillars: Safety (TRIR/near-miss reporting), Quality (pick/pack accuracy), Speed (dock-to-stock and dock-to-ship windows), and Cost (cost per unit, labor utilization).
Continuous Improvement & SOP Governance: Institutionalize, refine, and champion Standard Operating Procedures (SOPs). Leverage Lean, Kaizen, or 5S methodologies to identify process bottlenecks, reduce waste, and build scalable fulfillment workflows.
Leadership & Succession Development: Directly coach, mentor, and elevate a bench of Area Managers, Operations Managers, and frontline leads. Establish clear career pathing, run high-impact performance reviews, and build a culture of accountability and psychological safety.
Labor & Capacity Planning: Direct predictive workforce management and shift planning. Balance variable volume surges across peak seasons, international freight intake, and carrier transit cutoffs to consistently hit same-day and next-day shipping commitments.
Cross-Functional Collaboration: Partner with Inventory Control, Transportation, Maintenance, Facilities, and Safety to remove operational blockers, integrate new warehouse technologies/WMS enhancements, and harmonize network-wide supply chain initiatives.
Culture & Safety Leadership: Serve as the site advocate for workplace safety and team member engagement, cultivating an environment that champions ownership, open communication, and high retention.
Fulfillment & Logistics Acumen: 5+ years of progressive leadership experience in high-volume e-commerce fulfillment, automated distribution centers, or modern manufacturing environments.
Team Scale & People Management: Proven track record leading large, multi-tiered teams (100+ hourly team members and direct supervisory staff) across multiple shifts or facilities.
Talent Evaluation & Acquisition: Demonstrated success assessing top operational talent, running structured interview processes, and building resilient leadership benches.
Analytical Problem Solving: Strong proficiency with Warehouse Management Systems (WMS), labor tracking systems, and data analytics tools (Excel, Tableau, or Power BI) to diagnose root causes and make real-time data-driven decisions.
Feedback & Communication: Exceptional communication skills with demonstrated maturity in delivering direct, constructive feedback, navigating difficult conversations, and advocating upward to executive leadership.
Change Leadership: Adaptability to thrive in rapid-growth environments where operational priorities and volume demands evolve quickly.
Location & Eligibility
About this job
- Who can apply
- United States
- Posted
- Today
Listing Details
- Posted
- October 29, 2026
- First seen
- October 30, 2026
- Last seen
- October 30, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 61%
- Scored at
- October 30, 2026
Signal breakdown
Spreetail is an ecommerce growth partner that accelerates brands and channels to compete for tomorrow's ecommerce customer by purchasing, marketing, and fulfilling products across a vast network of online marketplaces.
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