Even Usher | Regent Bank Amphitheater

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

About the Role

Position is required to assist patrons with their customer service needs while attending a public of private event.

• →Assist patrons with seating or other information as needed
• →Maintain position on post, viewing area of responsibility
• →Oversee assigned area for spills or situations requiring staff attention
• →Operate handicap lift with wheelchair containing patron (if applicable)
• →Receive and act on complaints from patrons according to established policies and procedures
• →All other duties as assigned
• →Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• High School Diploma or GED preferred
• One year prior experience in a customer service position preferred

• Good communication skills required
• Excellent customer service skills required 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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• Position is not substantially exposed to adverse conditions.  Ability to stand for long periods of time required, also must be able to climb stairs in restricted lighting.  Ability to move quickly from one area to another in a safe manner.  Flexible hours including weekends, holidays and evenings.

The essential responsibilities of this position are described under the above headings.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Event Services

Event Manager