Scientific Communications and Medical Information Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

In your role you will tailor the response and communication to match with the needs of the requestor, predominantly, health care professionals, the public and Roche personnel, also you will be responsible for prioritising unsolicited medical/scientific information requests on Roche products.

The SCMI Specialist collaborates with the Medical Strategy team to produce high-quality scientific and educational materials for external audiences, adapting global content to meet local regulations. Key duties include creating publication summaries, patient materials, and compassionate use documents; supporting scientific content for medical symposia and Canadian conferences; summarizing competitor evidence; reviewing and approving external scientific content; assisting with medical grants and sponsorships; contributing to local conference activities; and preparing HTA clinical sections for reimbursement dossiers.

• Providing responses to healthcare professionals requesting medical/scientific information on Roche products following specifics queries.
• Identifying, collecting and reporting any AE and/or other reportable event and forward to patient safety within timelines described in relevant SOPs.
• Identifying and reporting any product quality complaints and forwards to the local quality management team within timelines described in relevant SOPs.
• Accountable for the creation and distribution of external Product Announcements surrounding product updates according to local policies and procedures.
• Providing training for the business, commercial, medical department and other roles in the Affiliate on medical information processes to ensure compliant and high quality customer service.
• Working collaboratively with Medical Strategy and as required, researches and writes copy to the highest scientific and grammatical standards for a full range of medical education and scientific communication materials for external use.  
• Working with the relevant internal stakeholders (eg. medical, compliance, commercial) to ensure the training materials are crafted, maintained and tailored as needed for all employees involved in the planning and execution of Medical Education