Fleet Dispatcher

 (Ability to work weekends if needed.)

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• →Answer radio communications from drivers regarding routing, account, service, and work order questions.
• →Answer incoming and outgoing questions regarding roll-off scheduling. Requires interaction with Customers. 
• →Dispatch work orders the night before for route drivers and delivery drivers.
• →Confirm work orders are assigned to the correct driver and scheduled for the correct day.
• →Send route packages the night before and confirm the correct service week is sent to MobilePak.
• →Work closely with driver supervisors to update route costing.
• →Complete note batch entries each morning.
• →Review and update route issues identified through the note batch and communicate information to the office when customer follow-up is needed.
• →Complete and maintain the daily driver log.
• →Transfer serial numbers between customer accounts and internal depots as needed.
• →Process the scrapping of serial numbers.
• →Confirm work orders are being charged correctly.
• →Review work orders for accuracy and productivity.
• →Communicate scheduling changes, service issues, and other dispatch-related information to drivers, supervisors, customers, and office staff.
• →Assist with daily routing and scheduling adjustments as operational needs arise.
• →Maintain accurate and organized dispatch records and documentation.
• →Perform other related duties as assigned.

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• Must pass company Background Check. (Required)
• At least 1 year of customer service experience.
• 1–2 years of previous dispatching, transportation, trucking, hauling, logistics, or related work experience. (Preferred)
• Experience using transportation management or dispatching software.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple tasks in a fast-paced work environment.
• Ability to communicate professionally with customers, drivers, supervisors, and coworkers.

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• Position is In-Person in an office environment.
• Ability to sit for long periods of time.
• Operate office equipment including phone, calculator, computer, printer, radio, hardware and software.

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To be considered for any of our openings, you must complete an application directly through OUR website:  www.wasteconnections.com.

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Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.