AI Engineer

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

• →React and TypeScript experience, so you can deliver a full-stack feature end to end. Chat, streaming, and citation-heavy AI experiences especially.
• →Experience with CI/CD pipelines and infrastructure as code such as Terraform or Bicep.
• →Experience with agent frameworks, LangGraph and the Microsoft Agent Framework among them, and with the ways agents reach their tools: the Model Context Protocol (MCP), the Agent2Agent (A2A) protocol, command-line tools, and microservices.
• →Experience with LLM observability and evaluation tooling such as LangSmith, Arize, or Braintrust, and with OpenTelemetry-based tracing.
• →Experience designing A/B tests for AI features, or what-if simulations that replay historical claims through a proposed change before it ships.
• →Exposure to the insurance, claims, or automotive repair domains.

• In your first six months you ship an LLM-powered feature, its evals run in CI, and you can name the metric it moved.
• When a model migration or prompt change causes a regression, the evals you wrote catch it before a customer does.
• You take ownership from concept to production with light direction, asking the right questions early.
• You care that things hold up: the services you build survive retries, partial failures, and model migrations without incidents a customer can see.
• When something goes wrong in production, the trace tells you which step and which model call, and you can show an auditor the same thing.
• Privacy and security reviews of your features find nothing that was not already designed in.
• You enjoy the craft, and it shows: engineers pick up your patterns without being told to.
• You enjoy the back-and-forth that gets a feature scoped, and you can argue a position without needing to win it.
• You embrace our ambitious, collaborative, and empathetic values, and you like problems where the answer has to be measured rather than argued.

A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match

• Paid time off

• Annual Incentive Plan Performance Bonus

• Comprehensive health insurance

• Adoption Assistance

• Tuition Reimbursement

• Wellness Programs

• Stock Purchase Plan options

• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.