Payroll Associate

We are seeking a detail-oriented Payroll Associate/Assistant to join our finance team. In this role, you will support end-to-end payroll operations, manage final pay calculations and statutory compliance, process payment requests, and resolve inquiries while ensuring audit readiness and timely compensation across assigned business units.

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  Monitor offboarding requests, verify employee information, and coordinate with relevant teams to resolve discrepancies.

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  Prepare, validate, and submit final pay Payment Requests (PRs), track approvals, and maintain accurate records.

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  Initiate Vendor Requests for separated employees whose records are unavailable in the PR system.

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  Manage final pay inquiries and provide updates on computation status, document processing, and pending acknowledgments.

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  Handle APAC and UK payroll inquiries in coordination with the Payroll Specialist and relevant teams.

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  Compute maternity salary differentials in accordance with statutory requirements and company policies, validating amounts against SSS benefits and payroll records.

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  Perform scheduled payroll processing as backup during the Payroll Lead’s absence to ensure timely salary disbursement.

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  Prepare and validate monthly PhilHealth contribution remittances, supporting documents, and reconciliation schedules.

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  Prepare and validate SSS loan remittances, including Salary, Calamity, Restructured, and Consolidated Loans.

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  Performs necessary errands in relation to documents, signing, coordination, and other related activities under payroll processing.

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  Submits remittance records to the Audit Department, addresses discrepancies, and maintains complete documentation for audit and reconciliation purposes.

• Bachelor's degree in Accounting, Finance, Human Resources, or a related field.

• Experience in payroll processing, final pay computation, or payroll administration is preferred

• Knowledge of Philippine statutory contributions, including SSS, PhilHealth, and maternity benefits

• Strong attention to detail and accuracy in payroll computations, data entry, and documentation

• Proficiency in Microsoft Excel and Google Sheets

• Ability to handle confidential employee information with professionalism and discretion

• Strong organizational and time management skills, with the ability to meet deadlines and manage multiple tasks

• Excellent communication and coordination skills when working with Payroll, Finance, HR, and Audit teams

• Ability to investigate discrepancies, resolve payroll concerns, and maintain audit-ready records

• Willingness to learn, adapt, and provide backup support for payroll operations when needed

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!