Venue Representative - Lancaster, PA

Are you an energetic, tech-savvy professional with outstanding communication and customer service skills? We’re looking for responsible and outgoing individuals to represent WORLDS® at our immersive, cinematic projection shows. This part-time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience.

WORLDS® produces fully immersive cinematic music and art projection shows for planetariums and giant-screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.

***Please visit this webpage for more information about Pink Floyd's The Dark Side of the Moon in Lancaster, PA..

darksideofthemoon.show/en-US/pinkfloyd/lancaster-pa?prepr_customer_id=5-7ytjyvog-mtdc9l83&prepr_item_id=b41a9319-36d8-46a0-becf-e88cb0686fcd

• →Initial scheduled dates:
• →
  • →11/21/2026 Saturday
  • →12/5/2026 Saturday
  • →12/19/2026 Saturday
  • →12/20/2026 Sunday
  • →12/26/2026 Saturday
  • →12/27/2026 Sunday
  • →1/2/2027 Saturday
  • →1/3/2027 Sunday
  • →1/9/2027 Saturday
  • →1/10/2027 Sunday
  • →Additional dates will be assigned based on ticket sales and venue scheduling. Days and shift times may vary.
• →***Please apply ONLY if you are available for the schedule above

North Museum of Nature and Science; 400 College Ave, Lancaster, PA 17603

• A strong communicator who can confidently engage with guests and venue staff.
• Tech-savvy and comfortable using iPhone apps, including WhatsApp.
• Reliable, punctual, and detail-oriented with excellent judgment.
• A proactive problem solver who stays calm under pressure.
• A team player with leadership skills, able to direct on-site venue staff when necessary.

Success in this role will be measured by your ability to deliver a smooth, engaging guest experience and uphold the high standards of WORLDS shows. You’ll know you’re thriving when:

• Guest Satisfaction: Audiences consistently report positive experiences and smooth check-ins.
• Operational Accuracy: Setup, check-in, and breakdown follow all company procedures, with no missed steps.
• Communication Quality: Timely, clear updates are shared with the Venue Operations team before, during, and after events.
• Merchandise Management: Inventory is tracked accurately and sales are reported promptly.
• Reliability: You arrive on time, fully prepared, and consistently ready to represent the WORLDS brand with professionalism.
• Problem Solving: On-site challenges are handled calmly, with quick and effective resolutions.

We expect:

• Respect and consideration for other team-members and our audience.
• Ethics - while we push the boundaries of the tech, we always act with honesty and integrity.
• A collaborative outlook and attitude.
• Ownership of mistakes, and the ability to turn them in to learning opportunities. We don’t do guilt.
• Open, honest communication.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.