Production Control Clerk

Position Overview

The Production Control Clerk supports maintenance and logistics operations by coordinating work orders, tracking equipment status, monitoring workflow, and maintaining accurate documentation within production and maintenance control systems. This role ensures efficient scheduling, timely workload distribution, and accurate reporting to support mission readiness and operational requirements.

Key Responsibilities

Work Order Management

• Create, open, update, and close maintenance work orders in systems such as GCSS-Army, MAXIMO, LMP, or other contract-required platforms.
• Verify accuracy of maintenance requests, labor hours, parts usage, and technical documentation.
• Track work order progress, identify delays, and coordinate with supervisors and technicians to resolve issues.
• Ensure work orders reflect correct fault information, corrective actions, and maintenance codes.

Production & Maintenance Scheduling

• Assist in planning and scheduling maintenance workload based on priorities, available resources, and operational requirements.
• Monitor shop capacity and coordinate assignment of work to appropriate sections or technicians.
• Generate daily, weekly, and monthly reports on scheduled and completed maintenance.

Equipment Status Tracking

• Maintain real-time visibility of equipment status, including NMCS, NMCM, awaiting parts, in-work, and completed repairs.
• Coordinate with supply, material coordinators, and warehouse personnel to track parts requisitions, due-ins, and due-outs.
• Inform leadership and customers of changes in equipment availability or maintenance timelines.

Documentation & Recordkeeping

• Maintain logs, spreadsheets, status boards, and production control files in accordance with contract and regulatory requirements.
• Prepare reports such as maintenance metrics, backlog summaries, readiness statistics, and performance updates.
• Ensure documentation is audit-ready and compliant with DOD, Army, and organizational standards.

Customer Service & Communication

• Serve as a liaison between maintenance, supply, operations, and customer units.
• Provide status updates and respond to inquiries regarding equipment, work orders, or production schedules.
• Coordinate workflow adjustments in response to operational changes or urgent requirements.

Quality, Compliance & Safety

• Ensure accuracy of maintenance records and compliance with Technical Manuals (TMs), SOPs, and contract requirements.
• Support quality assurance processes and assist during inspections or audits.
• Follow all safety procedures and maintain a safe, organized work environment.

Required Qualifications

• Experience in production control, maintenance administration, logistics, or supply operations.
• Knowledge of maintenance processes, work order flow, and equipment status tracking.
• Proficiency with maintenance management systems (GCSS-Army, MAXIMO, LMP, NALCOMIS, etc.).
• Strong organizational skills and attention to detail.
• Effective communication skills and ability to work in a fast-paced environment.
• Proficiency with Microsoft Excel, Word, and database systems.

Preferred Qualifications

• Prior Army or DOD contractor experience.
• Familiarity with tactical or industrial maintenance operations.
• Ability to interpret technical data, maintenance codes, and shop workflows.
• Experience preparing production reports or readiness metrics.

Physical & Work Environment Requirements

• Work performed primarily in an office or maintenance support environment.
• Ability to sit or stand for extended periods and perform repetitive administrative tasks.
• Occasional work in shop or field areas may be required.