CMA Onsite Community Association Manager

These positions are employed by Community Management Associates, Inc. as the managing agent. The On-Site Association Manager receives direction from the Board of Directors for the community assigned to. The job responsibilities listed below are a broad representation of the duties but there may be other duties based on the community assignment. 

• →Produce monthly manager’s report and agenda for the Board meetings. The board packet must be distributed at least 48 hours prior to the Board meeting.
• →Work off and manage the monthly Action Item list.
• →Handle all owner and resident requests for common element or association services.
• →Inspect property for services needed. Prepare work lists and schedule repairs with contractor and or maintenance staff.
• →Maintain maintenance work order system and tracking.
• →Inspect property for covenant/declaration violations. Prepare and send written notification of violations to homeowners.
• →Evaluate work performed by contractors per specified agreements.
• →Attend all board of directors’ meetings and attend all hearings of the board of directors.
• →Code and approve all bills.
• →Manage the contractor and visitor check-in book and community room rental forms. Make sure processes are being followed by all staff members.
• →Supervise or manage the amenities reservations and move in and outs from the building.
• →Maintain on-site association administrative files.
• →Coordinate mailings and notice distribution when needed.
• →Be knowledgeable about governing documents and board policies and procedures.
• →Perform other administrative and management duties as requested by managing agent and/or the board of directors.
• →Communicate orally and in writing with owners, residents, volunteer leaders, and contractors.
• →Maintain a positive, cordial, business-like relationship with owners, residents and contractors.
• →Evaluate contractors work against agreed upon standards.
• →Read and report on Association financials. This includes understanding various financial reports such as the balance sheet, income statement, budget and delinquency reports.
• →Serve as liaison to the Board of Directors and the Community’s Attorney.
• →Prepare the draft budget annually.
• →Inspect property for maintenance and schedule repairs weekly.
• →Work independently with little to no supervision when necessary.
• →Work cooperatively and manage association staff members (concierge, tennis pro, maintenance personal, etc.).

• Monday to Friday
• Weekends when necessary

• Association Management preferred

• Working knowledge of the budgeting process
• Working knowledge of Windows operating systems
• Project management skills
• Strong interpersonal communication and organizational skills
• Excellent written and verbal communication skills
• Must pass a background check and drug test

• College degree preferred, or relevant work experience required.
• Proficiency with Microsoft Office applications and Outlook email.

• Onsite work location in a typical office environment.
• Physical demands may involve processing, lifting & moving incoming & outgoing boxes (25 to 30 pounds).
• Lengthy periods of sitting, standing, bending, and stooping are required.

Dress Attire: Business Casual per CMA Dress Code

Disclaimer
This job description is intended to describe the general nature and level of work performed by a team member in this role. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, assign, or reassign duties and responsibilities as business needs evolve. This job description is not intended to create, nor should it be construed as, a contract of employment, either express or implied. Employment with CMA is at will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without notice or cause, subject to applicable law. The company reserves the right to modify, interpret, or apply this job description in any way the company desires, and it may be revised at any time as business needs require.