Academic Support Program Director

Under the direction of the Director of Digital Learning and Academic Support, the Academic Support Program Director is responsible for recommending, developing, implementing, and coordinating services and activities that improve student success and retention in all classes (face-to-face/online/hybrid/hyflex/etc). Builds community, assures quality programming, and engages in outreach and orientation activities. Utilizes academic tutors and other staff in the design and implementation of academic success programming. Plans and facilitates workshops, for students. Uses learning analytics to make recommendations for academic success interventions and strategies for digital students. Works in collaboration with Digital Learning and Academic Support staff and College faculty and staff. 

• →Classroom teaching experience in a post-secondary institution (proficient)
  • Administrative experience in a higher education setting (Proficient)
  • Strong organizational and communication skills (Advanced)
  • Strong commitment to and understanding of issues affecting academic achievement and retention of students from diverse
  backgrounds (Advanced)
  • Ability to establish and maintain effective working relationships with faculty, staff, and administration (Advanced)
  • Knowledge of a variety of academic support services/programs (peer tutoring, SI, academic coaching) (Proficient)
  • Knowledge of research, trends, and best practices relevant to student success (Proficient)
  • Knowledge of online, asynchronous, and face-to-face tutoring modalities (Proficient)
  • Knowledge of computers and software relevant to the position (i.e., Microsoft Office, Canvas, Zoom, web-based tools) (Proficient)

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