Front Desk Service Motivator Closing Shift

Woodinville-Wamid

Front Desk AgentHospitality & Tourism

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Quick Summary

Overview

Benefits: Opportunity for advancement Training & development Employee discounts Location: 18600 Woodinville-Snohomish Rd, Suite 100, Woodinville, WA Employment Type: Part-Time, hourly Shifts: Closing,

Technical Tools

Front Desk AgentHospitality & Tourism

Benefits:

Opportunity for advancement
Training & development
Employee discounts

Location: 18600 Woodinville-Snohomish Rd, Suite 100, Woodinville, WA

Employment Type: Part-Time, hourly

Shifts: Closing, 5:45pm to 10:15pm, weeknights and 3:00pm - 7:15pm, weekends

Position Overview
As our closing Service Motivator, you lead the front desk through our busiest hours and close the club, so it is ready for the next morning. Your role is to create memorable experiences and guide guests toward joining the gym, and both are expected every shift. We provide full training, and many of our managers began their careers in this role.

Our Values: Motivating, Authentic, and Passionate in every interaction.

Key Responsibilities
Member Experience and Growth

Greet every member by first name and every guest with a smile
Maintain front desk security by making sure every member and guest is checked in
Make every member and guest experience memorable
Answer phone calls and questions about the club and services
Lead tours and help guests choose the membership that best fits their goals
Enroll new members and introduce personal training and other club services
Follow up with guests after their visits

Closing and Club Operations

Complete all closing procedures, confirm every member has safely exited, and secure the building
Reset the fitness floor, locker rooms, and front desk, and update the shift log for the opening team
Process retail and membership transactions
Assist members with account and billing questions, escalating issues to management as needed
Log maintenance needs and report safety concerns or incidents to management
Support additional duties as needed

Qualifications

Friendly, positive, and genuinely motivated to help people
Comfortable talking with anyone, in person and by phone
Able to manage multiple tasks and stay composed during busy periods
Comfortable using computers and basic software
Dependable and punctual
Available for evenings, including some weekends and holidays
High school diploma or equivalent, or currently enrolled
Must be CPR/AED certified or willing to obtain CPR certification within 30 days of employment.

Compensation and Benefits

$17.13 - $18.00 per hour, based on experience
Complimentary membership at all Gold's Gym PNW clubs, including tanning, red light therapy, and guest privileges
Paid sick leave
Opportunities to progress into management

Work Environment
You'll be on your feet for the entire shift and must be comfortable with that. This role also requires moving throughout the club and lifting up to 55 lbs. Evenings are our busiest hours, with steady member traffic, music, and equipment noise.

Location & Eligibility

Where is the job

Woodinville-Wa

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: ≈ $35,630–$37,440 a year; 2% below the $37,336 median for Front Desk Agent jobs on Jobera (541 salaries).
Posted: Today
Employer: has 93 open jobs on Jobera.