Senior Specialist General Ledger

JLL Business Services (JBS) operates in a matrixed global environment supporting multiple clusters across AMER, APAC & EMEA regions. Employees are expected to combine operational excellence during close cycles with strong analytical capabilities, stakeholder partnership, process governance, automation adoption and continuous improvement. The organization values ownership, transparency, collaboration, controllership mindset, problem solving and leadership at all levels.

The focus of the role will be upon -

Completes assigned close tasks to the close calendar and checklist; confirms task completion in the tracker; flags risks to deadlines to the reviewer before the due date; supports cut-off and accrual data collection.

Fully accountable to the GL month end close (MEC) including Balance Sheet reconciliation preparation

Act as a strategic bridge between Business and executive leadership. Align departmental priorities with company-wide growth targets, analyze performance data, and advise leaders on operational improvements.

Month-End Close (MEC)

Completes assigned close tasks to the close calendar and checklist; confirms task completion in the tracker; flags risks to deadlines to the reviewer before the due date; supports cut-off and accrual data collection.

This document defines the P1 Analyst role within the R2R function, which delivers Month-End Close (MEC), Reconciliations, Financial Reporting, Governance and Continuous Improvement for global accounting operations.

Detailed job responsibilities are mentioned in below table:

Key Responsibilities:

Prepares standard recurring and template-based journals with complete supporting documentation; posts only after review or approval as per the delegation matrix; corrects errors under guidance.

Balance Sheet Reconciliations

Prepares reconciliations for assigned low-to-medium risk accounts in Account Reconciliation Cloud Services (ARCS) using standard templates; explains simple variances; submits for review by the deadline.

Maintains the open item listing for assigned accounts; follows up with the owner for clearance; reports aged items and clearance progress to the reviewer.

Financial Reporting

Compiles standard schedules, trial balance extracts and recurring reports from templates; performs completeness and accuracy checks; supports statutory and management reporting packs.

Performs basic month-on-month and actual-versus-budget comparisons using prepared templates; highlights movements above threshold; obtains explanations from the reviewer or business.

Governance & Controls

Executes control steps exactly as documented; retains evidence in the agreed repository; complies with segregation of duties, policies and the code of conduct; reports control breaches immediately.

Calculates variances and flags those above threshold; understands common drivers of movement.

Journal Review

Self-reviews own journals for accuracy, support and period; understands the approval hierarchy.

Retrieves and organises documents and data requested for internal and external audits; responds to simple queries on own work with supervisor guidance.

Stakeholder Management

Responds to routine queries from the team and defined contacts within agreed turnaround times; escalates non-standard requests; maintains professional, courteous communication.

Documents observed errors, delays and rework; suggests simple improvements in team forums; follows updated procedures and keeps desk instructions current.

Digital & Automation Adoption

Uses Account Reconciliation Cloud Services (ARCS), ERP and Excel features as trained; adopts automated workflows and bots in the process; reports tool defects and suggests automation candidates.

Required Technical Skills:

General Accounting

Understands double-entry bookkeeping, the chart of accounts, accruals, prepayments and the full ledger cycle; applies basic accounting concepts to daily tasks.

Awareness of the core principles and the differences relevant to assigned accounts; applies company policy as documented.

MEC Management

Understands the close calendar, task dependencies and cut-off rules for assigned activities.

Understands the purpose, types and risk ratings of reconciliations; prepares standard reconciliations using templates.

Financial Reporting

Understands the basics of trial balance, balance sheet and P&L structure and how journals flow to reports.

Understands control objectives, segregation of duties and evidence requirements; follows SOX or equivalent controls as documented.

SAP / Oracle / ERP Systems

Navigates core transactions, line-item reports and master data views for assigned processes.

Proficient with lookup functions, pivot tables, filters and basic formulas; builds no complex models at this level.

Power BI

Reads and filters dashboards; awareness of how reports are refreshed.

Performs basic data validation, sorting and trend checks; recognises anomalies and duplicates.

Behavioural Competency:

Learning Agility

Absorbs training quickly, applies feedback and asks questions; progresses against the development plan.

Executive communication

Not expected to engage executives; writes concise, factual status updates for the supervisor.

Adjusts to changing priorities and close-cycle pressure; works effectively across shifts and time zones when required.

Collaboration

Shares information, supports teammates and contributes to a positive team environment.

Responds to requests courteously and within agreed timelines; understands who the internal customers are.

Accountability

Owns assigned tasks to completion; admits and corrects mistakes promptly; meets deadlines.

Makes decisions within defined procedures; recognises the limits of own authority and escalates beyond them.

Continuous Improvement Mindset

Questions manual steps, reports inefficiencies and welcomes process change.

Communication Skills:

Walks through own work with the reviewer; contributes to team meetings.

Storytelling with financial data

Summarises what a number shows in one or two clear sentences.

Asks clarifying questions politely when instructions or data appear inconsistent.

Global stakeholder engagement

Communicates clearly in English in writing and on calls; shows cultural awareness across all JLL clusters & regions.

To apply you need:

Education

Bachelor’s degree in accounting, Finance, Commerce or a related discipline.

Not mandatory. Enrolment in or part-completion of CA, CPA, ACCA or CMA is preferred; Account Reconciliation Cloud Services (ARCS) user certification and Excel training are an advantage.

Years of experience

5 years in accounting, finance operations or shared services; graduates and career starters welcome.

Basic exposure to an ERP system (SAP or Oracle) and Excel; Account Reconciliation Cloud Services (ARCS) exposure preferred.

Language

Fluent business English; additional regional languages are an advantage.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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