Operations Associate, San Francisco

You’ll run programs across Ambrook: placemaking, events, tech enablement, design program management, research, and special projects. You’ll spot what the team needs, build systems that work across functions, and run the creative projects that make teammates and customers feel taken care of.

You’ll lead placemaking for our San Francisco office. You’ll report to our CEO Mackenzie Burnett and drive programs across design, Labs, and recruiting. Some of your projects will span all three offices and our distributed team.

You’ll run several programs at once, and that range is a big part of the appeal. You’ll see how every part of a company works, find the work you enjoy most, and lean into it. Your scope grows across functions as you build trust by keeping things moving.

You’ll have an amazing counterpart in Crystal Luo, who runs programs from the New York office today, and an incoming counterpart in Denver.

Note: this role takes many forms in different companies, so if you think there's a more apt job title for these responsibilities and your career goals, let's talk about it during the interview process!

Craft shows up across this role: a personal touch on a candidate’s onsite, the first batch of Ambrook sweaters, scouting our next office, or visiting customers to bring that same care to the people who run the real economy.

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• You’ve spent 1 to 8 years in roles like operations, recruiting, hospitality, or production.

• You’re hospitable and care about craft, from noticing what a guest needs before they ask to the content of an event invite and the interior design of our space.

• Friction bothers you. You’d rather spend an afternoon improving a system than work around a broken one for months.

• You’re good with tools. You can set up a new hire’s accounts, fix a conference room, and use AI to save time on recurring work.

• You know talented people in key SF circles: tech, startups, design, research, and industry. You’re curious and have great stories to show for it.

• Full-time, based in our SF office in the Mission, at least 4 days a week.

• Reports to Mackenzie Burnett, co-founder and CEO.

• Health insurance, 401(k) match, paid parental leave, flexible vacation, and wellness and learning stipends.