Associate, Finance (Payment)

Position: Associate, Payment (Finance)

 

Discover the GREAT in your career.

 

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

 

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

 

If you are looking to grow in an exciting career filled with opportunities and potential, we are seeking a professional to join our team as Associate, Payment (Finance).

 

The Role:

 

• Responsible for the day-to-day operations, mainly on supervision and administration of the Payment Section. Plan and organise the distribution of workload to the Payment team & ensure that the payments are processed with the set turnaround time.
• Verify payment requests and supporting documents to ensure the validity and accuracy of payment.
• Supervise and control on the usage of cheques and facsimile signature machine.
• Check the IBG/ FPX e-payment's data file, upload into OCBC Velocity and follow up with respective department if there is missing data file or report.
• Liaising with related counterparties and Signatories to make sure all payment transaction are complete before hand-over to requestor.
• Update payment cancellation and expiry in the system in timely manner.
• Attend to payment queries.
• Assist superior in developing, reviewing and updating Payment Section’s Standard Operating Procedures (SOP), continuously enhance/improve of processes relating to payment.
• Compile monthly statistic on payment.
• Participate in BCP, DR and UAT activities as and when required.
• Encourage and support teambuilding.
• Coaching and training of subordinate.
• Conduct Customer Satisfaction Survey of Payment Section annually.
• Involved in projects that require Finance Team participant.
• Assist Manager, AVP and HOD as & when required.
• Any other function relevant to the job grade which may be assigned from time to time.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns /risks and proactively shares best risk management practice.
• Other responsibilities entailed

The Person:

 

• Possessed a recognized Tertiary in Statistics / Maths / Actuarial Studies Professional
• Fresh graduate or 1-year working experience, preferable in Payment operations
• Familiar with a computerised accounting environment
• Good time management and detailed-oriented
• Meticulous and good with numbers
• Sense of urgency
• People oriented and customer focused
• Able to work independently and a good team player
• Able to work under pressures and able to deliver within tight timelines
• Good communication skills – written & verbal
• Strong presentation and negotiation skills
• Proficient in Microsoft Office/Excel and good computer skills
• High level of integrity, takes accountability of work and good attitude over teamwork
• Takes initiative to improve current state of things and adaptable to embrace new changes

 

 

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

 

Location: HQ, Kuala Lumpur

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

 

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

 

 

About Great Eastern

 

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

 

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

 

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

 

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.