Case Manager, RAPID

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

1. Operating Programs that pilot new ideas and address local challenges;
2. Conducting original research to evaluate what works—and what doesn’t; and
3. Providing expert assistance and policy guidance to reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.

Brooklyn Justice Initiatives offers people an opportunity to change the direction of their lives. The program transforms how people navigate the legal process of criminal court in Brooklyn, NY, and helps them avoid the harmful effects of incarceration. It provides meaningful early diversion, supervised release for people awaiting trial, and alternative sentencing options. 

Through the Rapid Access to Peers, Intervention, and Diversion Project (RAPID), BJI engages participants at their earliest court appearance, conducting same‑day intakes and connecting them to immediate programming. RAPID includes two tiers: 

• The Rapid Engagement Tier, which supports individuals with minimal system contact by removing barriers to brief therapeutic or programmatic sessions that can lead to declination of prosecution, operating within the Project Reset program; and 

• The High Utilizer Tier, which focuses on individuals with more extensive system involvement, offering targeted stabilization plans addressing needs such as housing, mental health, and frequent court contact. 

Together, these tiers ensure immediate access to services while right‑sizing resources to meet both lower and higher levels of need. 

Brooklyn Justice Initiatives is seeking a Case Manager to join the Diversion team. Reporting to the Program Manager of Project Reset, the Case Manager will support primarily the Rapid Engagement Tier and will play a critical role in daily program operations, conducting intake directly at arraignment, facilitating group and case management sessions, preparing program completion letters, and referring participants to community-based resources. 

• →Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting; 
• →Experience working in a court or criminal justice setting strongly preferred; 
• →Experience in case management, community advocacy, diversion programs, or social services, strongly preferred; 
• →Experience in group facilitation required;
• →Excellent interpersonal, communication, and problem-solving skills; 
• →Ability to work collaboratively with diverse stakeholders, including law enforcement, attorneys, and community organizations; 
• →Strong understanding of the criminal legal system and the impact of incarceration on individuals and communities; 
• →Familiarity with technology, case management databases, Slack, Zoom, and Microsoft; and 
• →Fluency in Spanish preferred, but not required. 

Position Type: Full-time, Monday - Friday from 9:00 AM to 5:00 PM, with some evening and weekend hours required; subject to change due to program needs. 

Position Location: Brooklyn, New York.

Compensation: The compensation range for this position is $28.57 - $35.93 per hour, annually equivalent to $52,000 - $65,400 based on a 35-hour work week and is commensurate with experience. 

Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.