Workplace Manager

As our Workplace Manager, you'll own the place and the moments that make Sapiom feel like Sapiom. That means the office, the day-to-day workplace, and the people experience around it: all-hands, team rituals, offsites, and the first day someone walks in the door.

We're about 15 people today and growing fast. You'll run a small office that works without anyone noticing, and you'll build the playbook for the one we grow into with more people, more guests, more space. You'll partner closely with our Head of Strategy & Operations, who owns the company's operating cadence, budgets, and people decisions, while you own the execution that makes it all happen on the ground.

This is a hands-on role. Some days you're negotiating with the landlord; other days you're restocking the kitchen before a candidate onsite. You'll also look for the repetitive parts of the job i.e. orders, bookings, reminders, check-ins and automate them with AI and modern tooling so the experience scales without adding headcount. While this role focuses on the workplace, as we grow there will be numerous opportunities for increased scope.

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• 3 - 6 years in workplace experience, office management, facilities, events, or hospitality, ideally at a fast-growing startup.

• You've run an office day to day and managed the vendors, building, and budget behind it.

• You've planned and executed company events end to end, from a 15-person team dinner to a multi-day offsite.

• Highly organized and detail-oriented. You notice the empty coffee bin, the broken chair, and the missing name badge before anyone else does.

• Warm, polished, and low-ego. You set the tone for how guests and teammates feel, and "that's not my job" isn't in your vocabulary.

• Self-directed and comfortable building processes from scratch in an early-stage environment.

• Comfortable with AI and automation tools, and motivated to use them to replace manual work.

• Sound judgment and discretion.

• The office runs without escalation. Deliveries, food, and supplies arrive on a set schedule, and nobody has to ask twice.

• Every all-hands, offsite, and team event happens on time and within budget, and people actually want to show up.

• Every new hire's day one is set up before they arrive, and new-hire and workplace satisfaction scores trend up.

• Every candidate onsite and guest visit goes off without a hitch.

• There's a written plan for the space at 30 and 50 people, and the office keeps up with hiring rather than lagging it.

• Workplace spend per head is visible and flat or falling as we grow, helped by automation instead of extra headcount.

• Quarterly pulse surveys show workplace experience is 90%+ satisfied / very satisfied.

• Location: San Francisco in office five days a week. The office is the job.

• Reports to: Head of Strategy & Operations

• Start Date: ASAP