Senior Quality Assurance Analyst

As a Senior Quality Assurance Analyst, you will play a key role in ensuring the reliability, accuracy, and overall quality of software products serving the insurance industry. You will take ownership of software testing activities, identifying defects and potential issues before they affect clients. Working in a fast-paced SaaS development environment, you will collaborate with technical teams to validate functionality and support dependable product releases. Your attention to detail and analytical approach will help strengthen testing practices and improve the end-user experience. This is a hands-on individual contributor role for an experienced QA professional who takes pride in delivering reliable software. You will contribute directly to product quality in a fully remote, full-time environment.

You will be responsible for validating software functionality, identifying defects, and helping development teams maintain high quality standards throughout the software delivery lifecycle.

• Perform hands-on quality assurance testing of SaaS software products.

• Validate software functionality to ensure applications operate as expected and meet defined requirements.

• Identify, document, and report defects, inconsistencies, and potential quality issues before software reaches clients.

• Use testing tools such as Jira and Postman to support QA workflows and communicate findings.

• Collaborate with software development teams to investigate issues, verify fixes, and support reliable releases.

• Contribute to the continuous improvement of software quality and testing practices.

• Help ensure that software products deliver accurate, consistent, and dependable experiences for clients.

The ideal candidate is an experienced software QA professional with a strong background in SaaS environments, practical testing expertise, and the ability to work independently.

• 7+ years of relevant professional experience, including at least 5 years in Software Quality Assurance.

• At least 2 years of experience working as an individual contributor.

• Hands-on experience testing SaaS software products.

• Experience using Jira, Postman, and Microsoft Office Suite.

• Bachelor's degree in Computer Science or a related field.

• Previous experience working in SaaS software development environments.

• Strong analytical skills and attention to detail.

• Ability to identify, investigate, and clearly communicate software defects and quality concerns.

• Capacity to work independently while collaborating effectively with development teams.