Website Support Officer (EA Employees Only)

Job Description

Responsible to: Website Development Manager

Responsible for: The post holder will be responsible for providing website support in the development of the following areas:

EA Corporate websites

EA Corporate Intrane

Main Duties and Responsibilities:

The post-holder will be responsible for:

• Assist the Website Development Manager in the maintenance and development of EA Websites in accordance with the EA’s Strategic direction, relevant legislation, industry best practice and other public sector policies and guidance.

• Support the design, development and implementation of new web content on the interim EA corporate website as required.

• Assist in the management of new and existing EA corporate website content and services, the EA publication scheme and website

• administration.

• Assist in the development and implementation of an EA corporate website strategy and policy.

• Assist in the development and implementation of content management procedures and staff guidance.

• Provide advice, information and guidance to customers including external organisations, schools, agencies, departments etc.

• Monitor, evaluate and report on user behaviour, trends, feedback and experiences on EA corporate websites.

• Advise Directorates accordingly to ensure effective provision of information via the EA’s digital and social media channels.

• Assist with the monitoring and evaluating of the EA website supplier’s performance.

• Assistant in the support, development and implementation of a stakeholder engagement plan to ensure continual improvement of

• online services.

• Assist in the development and delivery of user training for content editors on the EA corporate website.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.

To view the summary of terms and conditions for this post, click here. 

PERSON SPECIFICATION

Section 1 - Essential Criteria

The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

Section 2 - Essential Criteria

The following are additional essential criteria which will be measured during the interview/selection stage in line with EA’s Game Changing People Model.

Section 3 - Desirable Criteria

Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

Our Values

Through the selection process we will also seek evidence that the personal values of candidates align with those of the EA. This will include evidence of commitment to equality and excellence in service delivery. These reflect our aim which is to meet the needs of all our children and young people equally, removing barriers to learning and ensuring equality of access to excellent education services so that every child can develop to his or her full potential.

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’. 

In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background.  Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate.  Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed at NI Direct or the Department of Justice.

APPLICANT GUIDANCE NOTES

To view the applicant guidance notes, please click here.

To learn about the many great benefits of joining the Education Authority, click here

The Education Authority is an Equal Opportunities Employer.