Building Technician

We have a new opportunity for a proactive and hands-on Building Technician to join our Technical team at Edinburgh Dungeon. 

At The Edinburgh Dungeon, we're passionate about delivering unforgettable and immersive experiences to our guests through a unique combination of storytelling, special effects, live actors and show technology.

Reporting to the Technical Manager, as the Building Technician you'll play a key role in ensuring our facilities, building services and attraction equipment are maintained to the highest standards, helping to provide a safe, efficient and world-class experience for every guest.

Through planned preventative maintenance and reactive repairs, you'll help minimise downtime, maintain operational performance and ensure compliance with all health and safety regulations and safe systems of work.

As a Building Technician, you'll:

• →Complete Planned Preventative Maintenance (PPM), statutory inspections and maintenance work orders within agreed timescales.
• →Respond to reactive maintenance requests, diagnosing faults and carrying out repairs efficiently.
• →Conduct daily inspections of attraction facilities and ensure any remedial works are actioned promptly.
• →Support the upkeep, protection and longevity of all attraction assets, facilities and building infrastructure.
• →Maintain accurate maintenance records and complete work orders through the maintenance management system.
• →Work closely with the Technical Manager and wider technical team to prioritise workloads and support operational needs.
• →Assist with Audio Visual systems, attraction technology and 4D cinema maintenance when required.
• →Ensure all work is completed safely, effectively and in accordance with company policies and statutory requirements.
• →Liaise with suppliers and contractors to support maintenance activities and parts procurement.
• →Contribute to maintaining an attractive, safe and engaging environment for guests and colleagues.

We're looking for someone with:

• A Level 2 qualification (or equivalent) in a Mechanical & Electrical (M&E) related discipline.
• Previous experience within a maintenance, building services, facilities or engineering environment.
• Experience carrying out both planned preventative and reactive maintenance activities.
• Audio Visual (AV) experience or exposure to technical show systems.
• The ability and confidence to work at height safely.
• A proactive approach to problem-solving and fault-finding.
• Good organisational skills with the ability to manage competing priorities.
• A positive attitude and a genuine desire to learn and develop new technical skills.
• A strong understanding of health and safety and safe working practices.
• The flexibility to support the operational needs of a busy visitor attraction.

If you're a practical, technically minded maintenance professional who's keen to learn, develop and help create unforgettable guest experiences, we'd love to hear from you.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!   

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.