Nurse Manager - Rochester General Hospital

• Provides nursing leadership across assigned departments
• Oversees the Nursing Support Services (NSS) team
• Promotes accountability for nursing standards and professional practice
• Supports complex clinical situations and escalations
• Coaches and develops nursing staff and emerging leaders
   

• Conducts purposeful leadership rounding with staff
• Provides real-time coaching, recognition, and performance feedback
• Mentors charge nurses and future leaders
• Addresses concerns proactively before they escalate
• Assists with conflict resolution and team development
• Reinforces organizational values and expected behaviors
   

• Reviews safety events, trends, and Safe Connect reports
• Conducts patient safety rounds
• Monitors falls, pressure injuries, medication safety, and infection prevention practices
• Ensures compliance with regulatory and nursing standards
• Follows up on near misses and identifies opportunities for improvement
• Reinforces bedside shift report and other evidence-based practices
   

• Conducts patient and family rounding
• Addresses service recovery concerns in real time
• Reinforces compassionate care practices
• Supports difficult patient and family conversations
• Escalates concerns requiring additional leadership intervention
   

• Partners with House Supervisors regarding staffing, capacity, and throughput
• Supports admissions, transfers, and discharges when barriers arise
• Monitors productivity and operational performance
• Removes obstacles impacting patient care and team effectiveness
• Collaborates with Unit Managers and the Director of Nursing Operations on department initiatives
   

• Serves as the after-hours representative for nursing leadership
• Communicates significant events and emerging concerns to nursing leaders and executives
• Ensures appropriate handoff and follow-up to day-shift leadership
• Participates in leadership huddles and organizational communication efforts
• Reinforces organizational culture, engagement, and accountability
   

• Identifies opportunities to improve workflow, efficiency, and patient care delivery
• Supports Lean and Performance Improvement initiatives
• Audits compliance with nursing standards and operational expectations
• Assists with implementation of new programs and initiatives
• Collects frontline feedback to inform leadership decision-making
   

• BSN Required
• NYS RN License

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.