Technical Manager, M&E (Addis Ababa, Ethiopia)

The Organization:

IMA-World Health which is part of Corus International, has been present in Ethiopia since October 2025. Corus International is the parent of a family of world-class organizations working to deliver the holistic, lasting solutions needed to end extreme poverty once and for all. We are a global leader in international development, with 150 years of combined experience across our brands. Our nonprofit and for-profit subsidiaries include IMA World Health and its fundraising brand Corus World Health, Lutheran World Relief, CGA Technologies, Ground Up Investing, and Farmers Market Brands. In Vietnam, Corus operates under Lutheran World Relief. Our more than 400 employees around the globe are experts in their fields and dedicated to helping the world's most vulnerable people break the cycle of poverty and lead healthy lives.

At Corus we believe that good only grows stronger and we reflect that belief in our workplace culture. We value every employee's specialized area of expertise and nurture professional growth. We promote an engaging and supportive work environment, where employees feel enabled and driven to innovate, learn and collaborate. And because our subsidiaries often function as partners, our employees have the opportunity to work across our enterprise family.

Project Overview:

The America First Global Health Strategy (AFGHA-IMA) project operates across 11 regions and 100 woredas/districts in Ethiopia and is implemented through a consortium of international and local partners. It aims to strengthen health system resilience and global health security through four integrated objectives: improving access to efficient, quality health services at facility and community levels; strengthening health information systems, supply chains, laboratory networks, and data use; enhancing national and local capacity for early outbreak detection and timely response; and enabling a sustainable transition to government ownership. The project emphasizes country-led implementation, local partnerships, government capacity strengthening, and coordinated efforts to sustain health outcomes beyond donor support.

Job Brief:

The Technical Manager - Monitoring Evaluation and Learning provides technical leadership and oversight for all monitoring, evaluation, and learning activities across integrated Maternal, Newborn, and Child Health (MNCH) and Health Systems Strengthening (HSS) programming. The incumbent is responsible for implementing activities in accordance with the project's M&E framework, strengthening health information systems (DHIS2, LMIS/eLMIS), ensuring quality and timely data is provided for project milestones, establishing routine data quality assurance (RDQA) and conducting internal DQAs, facilitating data-driven decision-making, and leading learning activities. Key focal areas include performance monitoring of Performance Review and Clinical Mentorship Meetings (PRCMM), Maternal and Perinatal Death Surveillance and Response (MPDSR), Health Post Reform Implementation Guidelines (HPRIG), Primary Health Care Alliance for Quality (EPAQ), and Community Score Card (CSC) systems. With support of technical team, s/he is also responsible for ensuring timely and quality milestone data from subawards is provided to the project MIS and AFGHS-IMA team for reporting , monthly and bimonthly updates team.

Responsibilities:

1. Monitoring & Evaluation System Design , Performance Monitoring, Routine Data Quality and Reporting (70%)

• Establish, update, and manage the project's milestone plan , and routine data collection systems.
• Contribute to the rollout of organizational data standards and tools on Data & Data Management and Evaluation, and Learning among project subawards..
• Prepare, compile, and submit timely monthly, quarterly, and annual progress reports in compliance with Central MERL Team and donor reporting requirements, guidelines, and deadlines
• Submit monthly milestone data to the central MIS (the project DHIS2 instance)
• Conduct frequent data validity checks and any required data cleaning for data coming from sub awards and all data entered into the project MIS.
• Coach and mentor facility-level Performance Monitoring Teams (PMTs) and woreda/regional teams in routine integrated data review, data visualization, and data-informed decision-making.
• Provide technical assistance to subawards on M&E, as needed.
• Train sub awards on the project's milestone plan and M&E framework
• Conduct baseline assessments, routine data quality assessments (RDQA), and targeted system evaluations for major health initiatives, including PRCMM, MPDSR and Health Post Reform (HPRIG).
• Design and deploy digital data collection and monitoring tools, managing digital tool distribution (tablets) and supporting routine utilization tracking.
• Strengthen data alignment and integration between community-level tools, facility registers, eLMIS/LMIS forecasting tools, and national DHIS2 platforms.
• Establish and track performance metrics for facility-led QI projects, and Primary Health Care Unit (PHCU) QI initiatives. Establish and facilitate facility-level QI Communities of Practice (CoP) to standardize M&E indicators and support horizontal learning.
• Co-design and track key performance indicators for the Ethiopian Primary Health Care Alliance for Quality (EPAQ), facilitating peer-to-peer data verification and best-practice documentation.
• Support quarterly self-assessments and bi-annual verifications for Health Post Reform Implementation Guidelines (HPRIG) and Comprehensive Health Post Ethiopian Primary Health Care Clinical Guidelines (CHP-EPHCG) workflows.

2. Evaluation and Learning (30%)

• Oversee data analysis methodologies for Maternal and Perinatal Death Surveillance and Response (MPDSR) audits, ensuring audit data is analyzed and translated into actionable health system responses.
• Lead project learning events, including Pause & Reflect (P&R) sessions, Project Start-up Workshops, Cluster-Level Review Meetings, and Woreda-level quarterly EPAQ review meetings.
• Design monitoring methodologies to track performance of essential service restoration through Integrated Periodic Outreach Services (IPOS) and rapid disease outbreak response efforts.
• Support drug inventory data analysis, supporting Drug and Therapeutic Committees (DTCs) with consumption and stock out tracking.
• Develop M&E tools, baseline measures, and tracking systems for social accountability interventions, including the Community Score Card (CSC), client council feedback systems, and community town hall meetings.
• Oversee the printing, tracking, and distribution of standardized project reporting tools, CSC tools, IEC materials, and IMNCI/ICMNCI registers/chart booklets to ensure proper data entry at frontline facilities.
• Lead project learning events, including Pause & Reflect (P&R) sessions, Project Start-up Workshops, Cluster-Level Review Meetings, and Woreda-level quarterly EPAQ review meetings.
• Document best practices, case studies, success stories, and lessons learned from routine clinical mentorship, EPAQ collaborative exchanges, and community advocacy initiatives Document and share project level learning across teams.
• Flag data quality issues, risks, and adaptive management needs, and support corrective action planning and follow-up with project teams and the Central MERL Team.

Supervisory:

This position has no direct reports

Education & Experience:

• Education: Master's Degree in Monitoring & Evaluation, Biostatistics, Demography, Public Health (MPH), Health Informatics, Epidemiology, or a related quantitative field.
• At least 5-7 years of direct experience managing MERL systems for large-scale public health programs (specifically MNCH, primary healthcare, or health system strengthening) preferably in NGO environments.
• Demonstrated experience with Ethiopian health data systems, including DHIS2, CHIS, eLMIS, MPDSR reporting platforms, and primary health care reform indicators.
• Proven experience conducting quantitative and qualitative assessments, data quality audits, and leading Pause & Reflect learning workshops.
• Strong background in developing M&E systems for community engagement tools (Community Score Card) and clinical mentoring models.
• Experience providing remote technical support to field-based MERL teams across different Implementation partners.

Knowledge, Skills and Abilities:

• Expertise in data analysis tools/software (ex. Excel, STATA) and data visualization tools (Power BI or DHIS2 data visualization features).
• Proficiency in mobile data collection platforms (Kobo Toolbox, ODK).
• Strong expertise in Quality Improvement (QI) metrics, PDSA cycle tracking, and health facility accreditation measurement framework.
• Strong technical writing and reporting skills.
• Excellent analytical skills with the ability to translate complex health metrics into clear management insights.
• Demonstrated capability to build M&E capacity among local implementing partners and government counterparts
• Collaborative team player who actively shares knowledge and lifts others.
• Demonstrated written and oral English language communication skills
• Detail-oriented with a high bar for data quality and documentation standards.
• Strong interpersonal and communication skills, ability to build trust with field teams across cultural and organizational contexts.

Physical and Mental Requirements:

• The physical requirements that may be needed to execute responsibilities may include bending, standing, and walking, etc.
• The mental requirements that are essential to satisfactorily executing the responsibilities outlined in this job description include, but not limited to: learning new tasks, comprehending, and retaining information, completing tasks independently, effectively communicating verbally and in writing, demonstrating proficiency in using computer software to perform assigned tasks.

Other Duties:

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities for the position. Duties, responsibilities and activities may change at any time with or without notice. All positions are required to perform any additional tasks assigned by the supervisor. Global positions that are bound by contracts will not be changed without notice and approval.

Working Conditions, Travel and Environment:

• Corus has a hybrid work policy, allowing work to be done remotely; two days/week minimum in the office is required. The employee must be available to work outside normal office hours or on weekends as required.
• This position must be able to travel as required for standard domestic and international business purposes. While performing the duties of this job in different locations, the employee may be exposed to precarious settings under high-security risks and/or very basic living conditions and outside weather conditions, as well as to infectious diseases.
• This position includes approximately xx% domestic or international travel, including travel to conflict and fragile settings.
• If applicable, must have authorization to work in the country of assignment.

As a member of the Corus Family, each employee is expected to:

• Foster a work environment where everyone feels valued and included.
• Support employees' evaluation and promotion processes based on skills and performance.
• Promote a safe, secure, and respectful environment for all members of Corus family, stakeholders in general, and particularly for the communities we serve.
• Follow Corus Code of Conduct helping to prevent any type of abuse including workplace harassment, sexual abuse and exploitation, and trafficking in persons.
• Adhere to the Organizational Core Values