General Manager Fulfillment Operations

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Job Description:

• Pay Type: Exempt / Salary paid Twice Per Month
• Annual Salary Pay: $115,000-$135,000 per year, based on experience
• Annual Bonus Potential: Up to 20% of base salary
• Schedule: Monday-Friday, Day Shift
• Flexibility needed to work additional days and hours to meet business demands

• Lead a Large-Scale Distribution Operation
• Drive Continuous Improvement and Operational Excellence
• Make an Impact Through People Leadership in a Team-Focused, Growth-Oriented Culture
• Partner Directly with Customers and Senior Leadership

• →Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
• →Manage one or more customer account(s) to meet established metrics and performance expectations. Manage the customer relationship and identify potential opportunities for business growth.
• →Ensure financial objectives are met and grow revenue for assigned account(s).
• →Supervise, develop and manage performance for assigned employees and maintain a positive employee relations environment at assigned account(s).
• →Hire, train, supervise, and coach/mentor direct reports and management team.
• →Maintain a proactive safety program within the account(s) consistent with company policy in order to provide a safe and secure work environment.
• →Manage the profit and loss statements for assigned account(s) and implement actions as needed.

• →Performs other duties as assigned.

• Excellent problem solving skills, use of formal Root Cause Countermeasure Systems preferred
• Excellent oral and written communications skills with demonstrated leadership capabilities
• Strong organization, analytical and computer skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to create and develop an inclusive and engaged work environment across the enterprise
• Effectively guide profit and loss actions using current data sets
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation and carrier management at a strategic leveladvanced preferred
• Knowledge of Warehouse Management Systems (WMS) .
  advanced preferred
• Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s)advanced required
• Knowledge of Lean principles, systems and tools advanced required

• Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
• Master's degree preferred
• Six (6) years or more relevant experience in supply chain, logistics, warehouse or industry related field. required
• Five (5) years or more managing, leading and developing direct reports required
• Five (5) years or more managing large multi-level teams preferred
• Four (4) years or more Profit & Loss responsibility preferred
• Four (4) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required
• Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
• Two (2) years or more customer interaction required
• Two (2) years or more managing customer KPIs required
• Two (2) years or more experience providing customer and senior level management presentations preferred
• Some sales experience preferred
• Some multi-client experience preferred
• Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation and carrier management at a strategic level. advanced preferred
• Knowledge of Warehouse Management Systems (WMS) .
  advanced preferred
• Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s). advanced required
• Knowledge of Lean principles, systems and tools. advanced required

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

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Benefits Information: