Senior Business Professional - Child and Family Division

1. Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line switchboard, forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; and meeting with client to review client intake form.

2. Enters various client data in electronic information system (e. g., client demographics, client eligibility information, client transfers, and enters other program-specific data (e. g., grants) in various databases.

3. Performs variety of administrative functions, data entry, validation.

4. Participates in daily deposit process, including daily deposit reconciliation.

5. Performs such medical treatment-related administrative functions as processing lab results.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

· High School diploma or GED required. Completion of up to 18 months’ business school, beyond high school preferred.

· One-to-two years’ experience working in office setting and performing various clerical or administrative tasks.

· Working knowledge of Microsoft Office Suite.

· Strong oral and written communication skills.

· Position has no unusual physical demands; individual has discretion about walking, standing, etc.

· Position requires lifting up to 10 pounds, with occasional lifting of ledgers, medical records, or computer runs.

· Position may occasionally require walking or standing, stooping, or bending.

· Occasional exposure to office chemicals or continual use of a video display terminal.