Manager, International Store Strategy & Experience

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

The Manager of Store Strategy & Experience supports the Director of International Store Strategy & Experience in developing and maintaining store operating resources for associates across international markets. This role manages the strategy for consistent operations of our global fleet of stores through core operations like backroom organization, cashwrap thru-put, supporting design and implementation of our internal meeting & events, owning the strategy for Peak season operations, while partnering with cross-functional stakeholders and franchise partner operations teams to support our store experience.  

•    Lead the development of store operating resources to build a solid foundation of Brand-right tools and resources to support global franchise partners. 
•    Identify and implement operations support required for new markets and marketplaces in their first year of operations.
•    Turn partner and field leader insights into strategies that drive a world class consumer experience.
•     Own execution of the International Sales Meetings, Global Partner Conference, coordinate content, logo gear, communications, contracts and agendas. 
•    Work with and influence stakeholders and cross-functional partners across the organization on the training vision, strategy, and priorities. 
•    Consistently work with field leaders to gather feedback to assess gaps, pattern and make recommendations to promote continuous improvement. 
•    Cultivate collaboration to encourage sharing of best practices, driving innovation, and continuing improvement.
•    Develop the strategy to elevate operational efficiencies in peak season through printed tools, eLearnings, and manuals that enhance the consumer experience. 
 

•    Retail background, store operations experience preferred
•    Experience turning insights into strategy then implementation.
•    Proven success at establishing rapport with business partners at multiple levels, working on larger teams, and collaborative work habits
•    Ability to work effectively in a fast-paced, multi-tasking environment.
•    Strong instructional design and project management skills.
•    Travel requirements 20%
 

•    Bachelor’s degree or equivalent work experience (ex. 3 - 5 years’ experience in store operations, international retail operations, retail strategy development)

• Drives Results
• Action Oriented
• Collaborates
• Decision Making
• Nimble Learning