Visitation Assistant

Our associates celebrate lives. We celebrate our associates.

• High School Diploma or equivalent
• At least two (2) years reception, hospitality, or customer service experience
• Basic PC skills with MSWord and Outlook as well as data entry into company software
• Exhibit warmth and compassion during situations of emotional distress
• Cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
• Excellent interpersonal relations skills exhibiting warmth, compassion, empathy and diplomacy under pressure
• Current Hepatitis B vaccination (HBV)
• CA Drivers’ License and good driving record; safely drive Company vehicles

Working Environment:

Work mostly indoors and occasionally outdoors up to 40 hours per week and as needed, in all weather conditions, assisting with coordinating and conducting funeral events for grieving families.  The atmosphere can be heavy with grief and sad emotions. Incumbent must be able to work effectively in this atmosphere by not letting it affect his/her ability to provide the level of professional service that families expect.  Must be able to remain positive, calm, and composed during stressful situations; and present a professional appearance at all times.  Must work daily with interruptions and changing schedules; be able to work a flexible schedule, depending on business needs; work in two- to four-hour blocks of time; work occasional evenings and/or weekends and holidays.

Work indoors and outdoors in all weather conditions; handle emotional situations with professionalism; be able to lift, pull, push up to approximately 75lbs (caskets, human remains); must be able to work with and around human remains.