Field Operations Support Assistant

Wa - Seattlemid

Other

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Quick Summary

Overview

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.

Technical Tools

Other

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

Responsibilities

~1 min read

→Prepares death certificates, prayer cards and related documents
→Completes required permits and or certificates
→Prepares and processes Veteran’s Paperwork
→Prepares marker monument placement paperwork
→Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
→Prepares and distributes daily schedules, reports, and documents
→Receives and processes payments and contracts
→Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
→Orders office supplies
→Oversees the processing of installation orders to grounds and maintenance departments
→Processes accounts payable transactions
→Assists with the preparation of obituaries
→Assists Location Management, Sales, Family Service Counselors and payroll as needed
→Acts as backup to Receptionist
→Greets family members and friends
→Communicates client family’s needs promptly and accurately to the appropriate staff member
→Conveys a sense of concern and empathy with client family members at all times
→Responds to customer inquiries via telephone, internet and in person
→Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Requirements

~1 min read

High School or equivalent

1 - 2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required

Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality

What We Offer

~1 min read

Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program

Postal Code: 98133

Category (Portal Searching): Administration and Clerical

Job Location: US-WA - Seattle

Location & Eligibility

Where is the job

Wa - Seattle

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: ≈ $53,040 a year; 22% below the $67,746 median for Other jobs on Jobera (131,715 salaries).
Posted: Today
Employer: has 1,197 open jobs on Jobera.