Funeral Director

Our associates celebrate lives. We celebrate our associates.

• →Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• →Learns to negotiate and create acceptable funeral contracts
• →Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.
• →Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.

• →Confirms authorization to proceed with the service arrangements
• →Verifies identification of the deceased and authorization for embalming

• →Learns how to arrange for the interment or cremation of human remains
• →Adheres to all company and regulatory requirements
• →Cares for the deceased in a respectful manner while performing a variety of tasks which may include:
  • →Removals and transfers
  • →Lifting of deceased human remains
  • →Dressing and casketing
  • →Coordinating and assisting with funeral service and visitation
  • →Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
  • →Setting of chairs and the removal, proper care and storage of these items
  • →Removals and transfers
• →Assists with funeral services by:
  • →Coordinating the parking of cars
  • →Ushering
  • →Driving funeral vehicles
  • →Assisting at chapel and church services
  • →Assisting at the cemetery
  • →Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
  • →Setting up chairs and the removing, properly caring for and storing of these items
  • →Participating at special functions
• →Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of:
  • →Documentation
  • →Stationery
  • →Information on insurance, health benefits and pension,
  • →Pre-arrangements for next of kin

• →Ensures potential pre-need referrals are shared with Family Service Counselors
• →Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
• →Assists with general office duties such as preparing reports as needed
• →Assists with the maintenance of vehicles, the facility and property
• →Receives caskets and other funeral home supplies as well as place into inventory
• →Ensures refreshments are available (where allowed by law)
• →Performs other duties as assigned

• High School diploma or general equivalency degree (or diploma)
• Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.

• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery

• Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board
• Valid driver’s license

• Knowledge of computers and some software including MS Office products required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities

• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Professional Dress is required when in contact with families. 

• Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

• Working beyond “standard” hours as the need arises
• Travel up to 25%