Sales Dispatcher

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Logistics & Supply ChainDispatcher

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Quick Summary

Overview

Overview Ensure the smooth and efficient operation of the dispatch function while maintaining accurate collection and reporting of delivery KPIs.

Technical Tools

Logistics & Supply ChainDispatcher

Ensure the smooth and efficient operation of the dispatch function while maintaining accurate collection and reporting of delivery KPIs.

Responsibilities

~1 min read

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Ensure orders are properly transferred and dispatched.
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Review pending order delivery reports and discuss pending cases with each PSR.
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Balance truck loads to ensure efficient and accurate deliveries.
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Perform rerouting when needed, following standard processes and guidelines.
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Manage customer routing within the assigned area whenever dynamic routing is available.
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Meet with assigned Delivery Drivers and communicate the daily delivery plan.
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Ensure proper coordination to support smooth daily operations.
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Update KPI reports with information related to dispatched Delivery CRs.
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Ensure accurate and timely collection of delivery performance data.
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Identify opportunities to improve routing processes and tools based on field learning.
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Ensure asset levels are aligned with business needs and operational plans.
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Manage cooler deployment activities (for WS locations).

Requirements

~1 min read

• Bachelor Degree • 1 year Experience in sales in FMCG company is a must. • Very good knowledge of main software applications of daily use (Microsoft office, routing software) • Driving license is a must