Family Care Specialist

In - Indianapolismid

Other

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Quick Summary

Overview

Our associates celebrate lives. We celebrate our associates. Assist the Family Service Counselors with interment verifications, blind checks and memorials.

Technical Tools

Other

Our associates celebrate lives. We celebrate our associates.

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

Responsibilities

~1 min read

→Builds at-need charts
→Verifies at-need files before sent for verification
→Performs blind checks
→Follows up with memorial renderings, processes and timelines
→Notifies families when flowers are placed
→Sets Arrangement Continuation Appointments
→Designs memorials
→Serves at-need cemetery families that currently own property
→Sets follow-up visits at the at-need arrangement conference
→Logs information for Family Service Counselors
→Meets with funeral home at-need families

Requirements

~1 min read

High School diploma or equivalent

Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

None

Ability to communicate effectively with associates, contractor personnel and client families
Ability to work productively with minimal supervision; achieves work objectives in a timely manner
Ability to resolve routine problems promptly and effectively
Ability to adapt to change in priorities

Postal Code: 46208

Category (Portal Searching): Sales

Job Location: US-IN - Indianapolis